Warehouse Site Leader

Job Description

The Role:

Are you a high-performing warehouse operations leader ready to take on a career-defining opportunity? General Motors (GM) is seeking a Warehouse Site Leader to lead our Lansing, MI national parts distribution center.  

GM’s Customer Care and Aftersales (CCA) organization is a global organization that provides customer support and all post-vehicle purchase services, including vehicle parts, service, and support for recalls and warranties. CCA manages the supply chain for service parts and maintains a warehouse network comprised of Processing Centers, Redistribution Centers and Parts Distribution Centers where vehicle parts flow to fulfill customer orders.  The Lansing National Parts Distribution Center is one of 6 Michigan based CCA warehouses.  The Lansing site comprises 2.3M square feet of warehouse space for 200,000 unique part numbers.  The team of 180 represented UAW employees and over 40 salary/contract/3rd party employees safely fulfill 2.3M orders, generating annual revenue of $200M. 

What You'll Do:

As the Lansing Warehouse Site Leader, you’ll be responsible for: 

• Full site ownership across safety, quality, cost, delivery, and employee engagement. 

• Leading a large workforce of 220 salary and hourly employees. 

• Driving operational excellence through strategic planning, continuous improvement, and change leadership. 

• A $30MM Annual Operating budget, capital budgets, preventive maintenance, and delivery on financial targets (EBIT, revenue). 

• Collaborating across the CCA network to align site performance with broader business goals. 

• Building a high-performance work culture grounded in talent development, feedback, accountability, inclusion, and engagement.  Navigating labor relations with confidence and integrity. 

Your Skills & Abilities (Required Qualifications) 

We’re looking for a strategic, hands-on leader with: 

• Bachelor’s degree; advanced degrees or certifications are a plus. 

• 10+ years of warehouse, fulfillment, or operations leadership experience. 

• Proven success in large-scale, high-volume environments, dynamic operations environments.  

• Experience leading unionized teams or exposure working in a union environment. 

• Strong background in warehouse management systems (Infor WMS preferred) and automation. 

• A track record of leading through change and transformation.