Business Support Analyst

Job Posting Title:

Business Support Analyst

Department:

Accounting and Budget

Location:

415 SILVER AVE SW

Pay:

$46,280.00 - $72,717.00

Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more.

Functional Area: Information Technology

Business Support Analyst performs professional duties related to the analysis, development, maintenance, and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: consult with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; translate business requirements into system deployments; perform professional-level systems maintenance and customer support duties; and perform other related duties as assigned.

Functional Area: Payroll

Under direction, performs professional duties related to the analysis, development, maintenance and administration of payroll software systems to meet business needs. Incumbents may perform any of the following functions: assist with routine payroll processes; maintains, configures and monitors software solutions; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new software solutions; translates business requirements into system deployments; performs professional-level systems maintenance and customer support duties; may serve as a liaison over routine systems-related projects that are payroll related; and performs other related duties as assigned.

Functional Area: Planning and Development

Under direction, performs professional duties related to the analysis, development, maintenance and administration of land management systems to meet business needs. Incumbents may perform any of the following functions: maintains, configures and monitors software solutions; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new software solutions; translates business requirements into system deployments; performs professional-level systems maintenance and customer support duties; may serve as a liaison over routine systems- related projects that are land management software related; and performs other related duties as assigned.

DUTIES AND RESPONSIBILITIES


FUNCTIONAL AREA: PAYROLL

1. Maintain payroll and timekeeping systems for the entire county.
2. Assist with bi-weekly, monthly, quarterly, and yearly payroll processes.
3. Creation of various payroll and timekeeping reports.
4. Analyzes plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances variety of payroll and timekeeping software systems. Ensure accuracy of fiscal data.
5. Responsible for payroll testing for releases and upgrades to ensure compliance with federal, state and local laws to include software patches and upgrades as required.
6. Function as a liaison with all software providers for the payroll office.
7. Liaison for payroll, IT, and Human Resources regarding timekeeping issues.
8. Configuration of timekeeper systems to comply with relevant acts, regulations, policies and agreements relating to payroll administration, compliance issues, segregation of duties, current trends, and developments in payroll.
9. Analyze and evaluate work methods, design and implement "best practice" payroll systems and procedures for the effective utilization of the software to perform duties.
10. Provides professional customer support for timekeeping software, needs, or requirements.
11. Conducts training pertaining to the use of new and existing applications and systems for users. Train on reporting capabilities.
12. Prepares documents for processes, reports, correspondence and other procedures.
13. Builds and maintains SQL queries, creates SQL stored procedures, or develops SQL extract scripts to populate data warehouse.
14. Performs various quality assurance activities; tests and troubleshoots issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues.
15. Assist in the development of