Senior Platform Architect - Remote

Company Description

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. With more than 9,600 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market, with 2019 net revenue of $1.1 billion.

Job Description

The Senior Platform Architect is a unique hybrid of business and technical consultant with the ability to operate as a digital tech lead focusing on the Braze Marketing Platform. Reporting to the Platform Director, you will create functional solutions supporting solution architectures for platforms ensuring all relevant options are explored for time, cost and compliance to our standards whilst meeting the business' requirements. You will oversee the delivery of the vertical and guide it through the relevant governance.

As the owner of email solutions for multiple clients, you will manage the successful onboarding and overall technological direction for our clients and work as a liaison between the account management and operations team to provide high quality, scalable technical solutions. You will display expertise, technical skills, and the ability to manage cross-division teams from project launch to completion. This is a remote role.

Responsibilities:

• You will demonstrate technical expertise while scoping and driving the creation of digital solutions, email campaigns, email reporting, and data integration.
• You will gather business, marketing, and technical requirements to create a comprehensive and scalable solution.
• You will architect data feeds, platform configuration, and components needed to run complex automated email campaigns.
• You will resolve problems including client data feed issues.
• You will stay up to date with industry technology innovations, new business practices, and third-party technology solutions.
• You will improve internal systems based on recurring client requests or evolving industry standards.
• You will be a consultant and technical expert on the Braze platform to serve clients' needs.
• You will bridge business and technical requirements to provide a cohesive, seamless solution to grow and perform.
• You will lead technology discussions with clients.
• You will develop project scoping and estimating guidelines for designated Solution Platform.
• You will develop and share best practices for designated Solution Platform.

Qualifications

• 3+ years of architecture experience with the Braze platform
• Cross-channel marketing experience (Email, Android/iOS Push, SMS, Web Push, etc)
• Previous consulting experience
• Bachelor's degree or equivalent experience

Additional Information

The anticipated salary range for this position is $94,000 - $152,375. Salary is based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit www.dentsubenefitsplus.com.

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About dentsu 
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society www.dentsu.com. 

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to