Thrift Shop Sales Associate

Job DetailsJob Location: Thrift Shop Norfolk VA - Norfolk, VA 23517Salary Range: $14.51 - $14.51 HourlyNow Hiring: Thrift Store Team Member

Hope House Foundation – Norfolk, VA

Hope House Foundation is hiring for our Thrift Store in Norfolk. If you enjoy working with people, staying organized, and being part of a mission-driven team, we would love to hear from you.

Schedule: every Friday and Saturday = 16 hours a week. Flexibility required.

Please note: Applications must be submitted through this posting. Do not apply in person at the store.

This position offers a blend of customer service, organization, teamwork, and hands-on operations in a positive nonprofit environment.

Position Responsibilities

Customer and Donor Engagement

Provide friendly, courteous, and professional service to customers and donors.
Assist donors with drop-offs and answer questions clearly and respectfully.
Support a welcoming and positive shopping experience.

Store Operations

Organize and prioritize daily tasks to support efficient store operations.
Manage time effectively to complete assigned duties.
Operate the cash register and process transactions as needed.
Maintain the security, cleanliness, and organization of merchandise displays and sales areas.

Housekeeping and Maintenance

Complete housekeeping tasks as assigned by the Operations Coordinator.
Promptly report maintenance or equipment repair needs.

Inventory and Merchandise Management

Sort, tag, and price donated items for sale.
Assist with the appropriate disposal of non-sellable items.
Help maintain organized back-room and storage areas.

Team Collaboration

Attend quarterly team meetings.
Support Thrift Store policies, goals, and continuous improvement efforts.
Contribute positively to the overall growth of the team and Hope House Foundation.

Special Events

Assist with coordination and staffing of the Stockley Gardens Art Festival Thrift Store booth and other special projects as needed.

Ethics and Administration

Adhere at all times to the Hope House Foundation Employee Code of Ethics.
Accurately complete required administrative forms, including payroll and mileage sheets.

 
Qualifications