TikTok Shop - Star Creator, Strategic Partner Manager

About the Team

The global eCommerce US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The role is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.



About the Role:

As a Strategic Partner Manager, you will directly manage a group of top creators enrolled in our TikTok Shop Creator Program. You will play a key part in the success and growth of creators on TikTok Shop by supporting platform best practices, content strategy, content merchandising, brand/merchant engagements, and platform initiatives.



Responsibilities:

- Build and maintain relationships with TikTok Shop content creators

- Assist creators in developing their e-commerce content strategy and audience growth plans

- Analyze data and provide insights to creators to help them optimize their content, and improve sales performance

- Facilitate collaborations between creators and merchants

- Provide support and troubleshooting for technical issues that creators may encounter

- Collaborate with other teams at TikTok to give creators access to resources, tools, and opportunities