Housing Specialist - Medically Vulnerable People Program

WHO WE ARE

The Road Home has been a leader in the fight to end homelessness for 100 years (1923-2023). We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.

JOB SUMMARY

The Housing Specialist will assist guests by performing housing searches, coordinating with other housing departments and programs, and connecting guests to relevant resources in the community as applicable. This position will work primarily with finding new housing leads and encourage property managers / owners to participate in The Road Home programs. Given the nature of the population served at the Medically Vulnerable People (MVP) Program, the Housing Specialist will focus specifically on establishing pathways to long-term, stable housing for individuals with medical vulnerabilities and aging adults, including skilled care and nursing facilities, group homes, rehabilitation and recuperative care facilities, and a variety of other options. This position requires flexibility in both personality and schedule which will entail working some late shifts in order to engage a highly vulnerable population. This passionate self-starter will work for an agency that is both the state’s largest nonprofit housing provider and the state’s largest homeless shelter provider where assistance is given to individuals and families experiencing homelessness.     

*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions so please still apply*

Positions Available

2

Location

Medically Vulnerable People Program (MVP)

Reports to

Supportive Services Manager

Position Status

Full-Time

Shift

Monday – Friday, 40 hours

Grade and starting salary

Grade 6/ $18.90/hour

FLSA Status

Non-Exempt

EEO Class

Administrative Support Worker

Housing Searches/Client Interactions

You Will:

• Call potential property managers / owners daily on open housing units. 
• Property manager / owner engagement and cultivation. 
• Maintain and update a spreadsheet of vacant units around Salt Lake County to share with Housing Specialists at all resource centers. 
• Perform housing searches for all individuals in the MVP program regularly, working closely with case management teams to ensure proper placement for clients according to their needs. Maintain strong familiarity with rental assistance funding sources, including assisting in determining eligibility for various housing programs and funding sources for MVP clients.  
• Engage and encourage housing conversations with guests regularly, maintaining a high level of professionalism and customer service. 
• Collaborate with program supervisor in ensuring program fidelity, documentation accuracy, and intra-agency collaborations. 
• Daily collaboration with all departments promoting a healthy team environment.  
• Seeking out, engaging, and networking with community partners to find housing options and additional resources. 
• Attended weekly team meetings and contributed to case conferencing conversations. 
• Willingness to engage with clients outside of typical office hours and locations as needed. 

Property Owners/Managers Engagement

You Will:

• Creating and building relationships with property owners/managers.   
• Educating property owners/managers on The Road Home’s housing and shelter programs, housing first values. 
• Navigating and completing paperwork with property owners/managers to ensure program fidelity. 
• Coordinate payments accurately to ensure property owners/managers get paid timely. 

Promoting Best Practice

You Must:

• Demonstrates awareness and desire to understand diverse populations. 

• Ability to contribute to the Agency's commitment to enhancing awareness and appreciation of diverse ethnic and cultural heritages.  
• Willingness to understand that housing first, harm reduction, low barrier access to resources is best practice and essential to our mission at The Road Home.

*Other duties as assigned

Requirements

Must pass a pre-employment background check and drug screen.

Applicants must be authorized to work