BILLING SUPERVISOR - CCSEP

Career Opportunities with Neighborhood House Association

About NHA:

The Neighborhood House Association is a non-profit organization. Head Start positions are funded in whole or in part by money provided through the State and Federal Government. Additionally, some Social Service Program positions may be funded in whole or in part through grant funds. Because positions and salaries may be funded through grants, and State and Federal funds ongoing employment will be contingent upon the continued receipt of these funds.


Our EEO Policy:

Neighborhood House Association is an equal opportunity employer (Minorities/Females/Disabled/Veterans). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement.


Benefits:


Eligible employees receive the following benefits:

• 15 Holidays Days
• 401(K) Retirement 6% Match
• Paid Vacation and Sick Leave
• Tuition Reimbursement up $2,500
• 2 Personal Days
• Group Medical, Dental and Vision Insurance Agency-Paid Life Insurance and Long-Term Disability Insurance
• Live Well Program
• 4 Paid Days Annual Bereavement (Note Total of 5 days of bereavement leave per loss)
• Health and Dependent Care Flexible Spending Account (FSAs)
• Voluntary Benefits: Life and AD&D Accident, Short-Term Disability, and Critical Illness Insurance
• Free Employee Assistance Program (EAP)


**Medical and dental benefits are provided to regular employees who work a minimum of 30 hours per week.**


POSITION PURPOSE:
Under the supervision of the Program Director, the Billing Supervisor (BS) is responsible for overseeing and coordinating billing operations to support accurate and timely reimbursement for the program. Supervise BS and II and Office Assistant I and II. This position reviews and monitors electronic health record (EHR) billing data for accuracy, completeness, and compliance with County, State, and Medi-Cal requirements; identifies and resolves documentation and billing discrepancies; and serves as a liaison with the County Mental Health Billing Unit regarding claims, eligibility, and billing corrections. The Billing Supervisor provides technical guidance and training to staff, assists with reporting and workflow coordination, and supervises the day-to-day activities of billing support staff to ensure efficient program operations and compliance with applicable billing standards and regulations.

EXAMPLES OF ESSENTIAL DUTIES:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
• Generates and reviews routine EHR billing, service, and error reports to identify documentation, service entry, and charge errors
• Supervises Billing Specialist and Office Assistant day to day and completes timecards in a timely manner
• Assist with medical insurance enrollment, assist with Intake as needed.
• Oversees Fee-for-Service (FFS) billing operations to ensure accuracy, timeliness, and compliance with County and Medi-Cal requirements.
• Provides training and ongoing support to staff on SmartCare and other billing systems to ensure proper documentation and billing practices.
• Ensures program readiness for Medi-Cal certification, including preparation, coordination, and adherence to all regulatory and compliance standards.
• Reviews EHR data for accuracy, completeness, and compliance to support Medi-Cal reimbursable services
• Communicates with providers, supervisors, and program staff to resolve documentation and billing discrepancies in a timely manner
• Tracks, documents, and follows up on corrections to ensure accurate service records and compliance prior to billing submission
• Serves as liaison with the County Mental Health (MH) Billing Unit regarding billing corrections, eligibility concerns, submission of EOBs, and claim follow-up
• Assists in preparing monthly program, billing, productivity, and mileage reimbursement reports
• Provides technical guidance, training, and support to staff regarding EHR documentation and billing procedures to promote accurate and timely claim submission
• Supervises, assigns, reviews, and monitors the work of billing staff to ensure compliance with County, State, and Medi-Cal billing requirements
• Assists with staff onboarding, training, workflow coordination, and performance