Dental Assistant

Description

• Provide a high level of patient service and excellent chairside manner
• Assist and take direction from the doctor during treatment procedures while anticipating doctor and patient needs
• Take diagnostic digital radiographs
• Verify, communicate, and document patient medical and dental histories and updates
• Log and save appropriate patient data and doctor notes during exams and treatment procedures
• Perform with efficiency and accuracy in procedures to maintain timeliness and proper patient flow in doctor’s schedule
• Prepare treatment rooms with supplies and instruments needed for scheduled dental procedures
• Proper sterilization of instruments and patient operatories
• Knowledge and understanding of dental terminology sufficient to perform the job successfully
• Maintain the dental supply inventory and place orders as assigned by the Office manager
• Make preliminary impressions, fabricate custom impression trays, and pour trim and polish study casts
• Track and communicate incoming and outgoing lab cases with front office team to ensure proper patient appointments
• Assist hygienists when necessary
• Participate as a contributing member of the office staff team to achieve patient satisfaction and office production goals.
• Partner with front and back office team members to support patient flow
• Resolve patient questions and concerns or escalate to the Office Manager in a timely manner
• Ask feedback on the patient experience in the form of participation in reviews, survey response, and referrals
  

Requirements

• High school diploma or GED
• Current CPR/AED certification
• A minimum of 2 years experience as a dental assistant
• Strong customer service and communication skills
• Maintain annual OSHA, HIPAA, and Infection Control training as required by law
• Outstanding customer service skills and positive attitude and demeanor
• Professionalism in relation to job duties and appearance
• Strong organizational skills, ability to multitask, and work in a fast paced environment
• Ability to travel locally for training and scheduled meetings