Director, Patient Access Support Services, CoPay and Affordability

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SUMMARY:

The Director, Co-Pay and Affordability, will be responsible for overseeing co-pay program performance at the enterprise level to provide support to the brand program management teams.  The director will lead new initiatives aimed at improving patient affordability and access to medications. This role will involve strategic planning, partnership with program management team (s), and collaboration across the enterprise with various stakeholders to ensure the successful implementation and operation of co-pay assistance programs. 

RESPONSIBLITIES:

Co-Pay Program Management: 

• Develop and implement strategies to optimize co-pay assistance programs, ensuring they meet the needs of patients and align with company objectives. 

• Monitor, evaluate lead the team responsible for reporting performance of co-pay programs, identifying areas for improvement, recommending and implementing necessary changes. 

• Oversee and monitor co-pay program activity across TAs to spot trends that may impact GTN or signify disruptions that could impact patient care.  

• Collaborate with internal and external stakeholders, including healthcare providers, pharmacies, and third-party vendors, to ensure the effective operation of co-pay programs. 

• Ensure compliance with all relevant regulations and guidelines related to co-pay assistance programs. 

Patient Affordability and Access: 

• Lead initiatives to improve patient affordability and access to medications, including the development of innovative support on behalf of co-pay programs and partnerships. 

• Analyze data and trends related to patient affordability and access, using insights to inform program development and decision-making. 

• Work closely with the Market Access, Patient Support, and other relevant teams to align co-pay and affordability initiatives with broader company goals. 

Strategy & Operations:  

1. Collaborate with Program Managers: 

• Work together on developing strategy and tactical planning. 

• Conduct analysis comparing different solutions and capabilities from different co-pay vendors across BMS brands. 

• Program Managers hold responsibility for the final program strategy. 

2. Enhance Patient and Provider Experience: 

• Analysis of external market trends to take advantage of manufacturer co-pay programs 

• Develop strategies and co-pay specific mitigation tactics by monitoring new service approaches and vendors. 

3. Drive Service Improvement: