Feature Team – Service Designer

We’re ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we’ve been helping our clients develop products that are changing the world, whether that’s by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers.
 
ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.
 
When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world’s most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You don’t have to take our word for it that we are a great place to work—we were named on the 2023 Top Workplaces list thanks to feedback from our proud employees.

Client global product plan introduced the Systems Technical Lead role to coordinate the cross functional team activities with a goal of meeting or exceeding the launch metrics for new features while advocating as the Voice of the Customer. The successful candidate will work seamlessly with colleagues in Product Planning, Core Engineering, Systems Engineering, HMI, and Validation, with a focus on new feature development and delivery to meet corporate milestones.

Key Job Duties

• Ensure common process and consistent execution of the virtual/physical tools and processes
• Create and Maintain customer functional objectives, targets, and guidelines
• Act as the technical expert at the vehicle level for assigned domain areas
• Assist in creation of new test procedures and revisions of existing procedures
• Support Vehicle Issue Resolution as a member of first responder team
• Participate in global alignment of requirements
• Lead lessons learned for domain area
• Own initiatives to address Quality, Warranty, and 3rd Party evaluation concerns
• Support Platform new feature development
• Support program specific new feature development
• Competitive Benchmarking
• Voice of Customer Clinics

Position Requirements Basic Qualifications:

• Bachelors of Science Electrical, Mechanical, Software, or Systems Engineering or an equivalent from an ABET accredited university
• 5 years of automotive experience
• Very positive attitude with ability to facilitate with cross-functional experience
• Highly motivated individual with a track record of "getting things done"
• Self-starter who can work cross-functionally with other organizations
• Outstanding interpersonal and problem solving skills
• Good mentoring and coaching skills with ability to work directly with individuals and groups
• Good communication skills, both verbal and written and ability to communicate technical content to a non-technical audience
• Good project coordination skills
• Flexibility - must be able to adapt to changing environment with minimal effect on productivity
• Willing to travel up to 20% away from primary work location

Preferred Qualifications:

• Master of Science in Electrical, Mechanical, or Software Engineering or equivalent from an ABET accredited university
• Knowledge of IBM doors and ANSYS Medini Analyze or similar ALM/PLM management tools
• Experience with embedded software development
• Experience with Systems Engineering
• Experience with system network topology diagrams
• Automotive experience either at work or university, such as Formula SAE, SAE EcoCAR, or other university automotive activity

ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunitie