Software Engineer - GenAI

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions. 

The Work itself: 

• Assist in designing, developing, and maintaining scalable backend services and APIs to support GenAI-powered applications.

• Work closely with senior engineers to integrate Large Language Models (LLMs) and other AI capabilities into backend systems.

• Build and maintain RESTful or gRPC APIs to serve AI-generated content and responses.

• Support the implementation of retrieval-augmented generation (RAG) pipelines using vector databases and document stores.

• Contribute to the development and testing of orchestration workflows using frameworks like LangChain, LangGraph, or similar.

• Write clean, efficient, and well-documented code following best practices in software engineering and security.

• Collaborate with product managers, ML engineers, and frontend developers to deliver end-to-end AI-powered experiences.

• Participate in code reviews, debugging, and performance tuning of backend systems.

• Monitor, troubleshoot, and optimize backend services for latency, reliability, and scalability.

• Stay up to date with emerging GenAI technologies and backend tools, and proactively contribute ideas for innovation and improvement.

Essential Functions:

• Demonstrates basic knowledge and asks questions about project requirements.

• Reviews and asks questions about solution strategies that improve the design and functionality of a payment product feature.

• Applies standard processes on the use of front-end programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements, under close guidance.

• Works under close guidance from others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.

• Identifies and advances bugs that threaten website functionality

The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale

• Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions

• Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)

• Builder: Experience building and deploying modern services and web applications with quality and scalability

• Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.

• Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:
•Bachelor's degree, OR 3+ years of relevant work experience

Preferred Qualifi