Director, Product Management, NFC Exp

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

PayPal is seeking an experienced and visionary Director of Product Management to spearhead our product strategy and execution within the Wallet space. In this pivotal role, you will be responsible for leading the development of a product area that is central to PayPal’s consumer experience and our strategy, including the PayPal in-app wallet, integrations with key financial systems, and real-time wallet functionality extending beyond the payment action. You will play a crucial role in driving product innovation, enhancing user experiences, and achieving business growth while leading a team of talented product managers.

Job Description:

Your day to day:

Product Strategy & Vision:

• Develop and articulate a compelling product vision and strategy that aligns with PayPal’s overall business objectives and positions us as a leader in the financial platform space.

• Identify and evaluate emerging trends, technologies, and competitive landscapes in the P2P market to inform product roadmap and strategy.

• Work closely with executive leadership to define and execute PayPal’s product strategy, focusing on growth and customer satisfaction.

Leadership & Team Development:

• Lead, mentor, and inspire a high-performing team of product managers, fostering a culture of innovation, collaboration, and continuous improvement.

• Set clear goals and performance expectations, and provide coaching and professional development opportunities to team members.

• Foster an inclusive and diverse team environment that encourages creativity and new ideas.

Product Development & Execution:

• Oversee the end-to-end product lifecycle for key areas, including the PayPal app, design systems, onboarding, third-party integrations, identity management, core P2P flows, and search functionality.

• Collaborate with engineering, design, marketing, sales, and other stakeholders to deliver products that meet customer needs and drive business growth.

• Ensure timely and successful product launches with effective go-to-market strategies.

• Develop and maintain a cohesive product roadmap that aligns with business goals and customer needs.

Customer Focus & Insights:

• Champion a customer-centric approach to product development, leveraging customer feedback, analytics, and market research to drive product decisions.

• Identify and prioritize customer pain points and oppo