Oncology Financial Support Program Manager

Job Description   Job Title  Oncology Financial Services Manager Job Code   Department/Postion #   Pay Grade   Reports to: Vice President Position Description/Summary Identify and obtain grants, free drugs, and co-pay assistance for the oncology patients receiving their care at OLOL Cancer Institute. This position reports to the VP of the Cancer Institute and collaborates with the revenue cycle team to maximize the current processes (denials and billing opportunities) within the Cancer Service Institute. Engage with the oncology patients to assist with managing their financial responsibilites for their cancer treatment. Minimum Requirements:   Experience  Previous professional level experience required Education Master's Degree required Certification/Licensure   Knowledge/Skills/Abilities: Financial acumen Business Writing Effective Communication     Position Responsibilities Position Responsibilities: Click to be taken to ONET for occupation repository information . Type in similar job in the search function to see list of job duties Patient Experience Select 5-10 job responsibilites using task identified from ONET online (Your HRBP can assist you). Copy and paste each duty on the row of the appropriate category. Weight each category in 10% increments using the drop downs Category Weight 20% Performance  Expectation   a.  Evaluate the financial needs of the oncology patients treated in the infusion center. Performance  Expectation   b.  Manage the patient relationship with the patient and the facility regarding financial obligations for their infusion treatments. Performance  Expectation   c.  Serve as a resource for the patients to educate and guide them regarding their financial responsibilities associated with their oncology treatment. Performance  Expectation   d.   Performance  Expectation   e.   Financial Success   Category Weight 20% Performance  Expectation   a.  Develop best practices to support the revenue cycle team supporting the Cancer Institute. Performance  Expectation   b.  Initiate Grant applications to support the patient treatments and sustain the financial integrity of the Cancer Institute. Performance  Expectation   c.  Review and support the denials team in the oncology division. Performance  Expectation   d.    Performance  Expectation   e.   Operational Excellence   Category Weight 20% Performance  Expectation   a.  Collaborate with Cancer Institute leadership and clinical team to ensure that clinical care is supported financially. Performance  Expectation   b.  Manage the operational integration with pharmacy team in obtaining free drug. Performance  Expectation   c.  Foster the relationship between the denials and scheduling team as it pertains to the oncology patients and their treatment. Performance  Expectation   d.   Performance  Expectation   e.   Quality and patient Safety    Category Weight 30% Performance  Expectation   a.  Serves as a point of contact for the patients regarding their billing associated with their infusion treatment. Performance  Expectation   b.  Support the oncology clinical team with best practices for managing denials and revenue capture. Performance  Expectation   c.  Facilitate the revenue capture for Grants that have been awarded to patients being treated in the Cancer Institute. Performance  Expectation   d.   Performance  Expectation   e.   Team Member Experience   Category Weight 0.1 Performance  Expectation   a.  Communicate effectively and professionally with the members of the Cancer Institute and supportive teams. Performance  Expectation   b.  Support the Cancer Institute by reporting revenue capture associated with Grants, free drugs, and co-pay assistance obtained. Performance  Expectation   c.    Performance  Expectation   d.   Performance  Expectation   e.   Physical Requirements Use Drop downs to complete   Never                 Travel Requirements
*Excludes to and from work.
  Use Drop downs to complete Travel required? 
  No        

The Franciscan Missionaries of Our Lady Health System is a leading health care innovator in Louisiana and Mississippi. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible.

This commitment is grounded in a history that is more than 100 years old, but reflected today by our strategic vision of transforming healthcare through superior performance and excellent patient care.
In the last fiscal year, Franciscan Missionaries of Our Lady Health System had:

• 1,747 Licensed Beds
• 65,322 Discharges
• 44,592 OR Procedures
• 10,827 Full Time Employees
• 331,360 Inpatient Days
• 1,915 Act