Senior Product Designer

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. 

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024) 
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• TIME 100 Most Influential Companies (2023)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

We’re looking for a Senior Product Designer to lead end-to-end design for critical parts of our member experience, with a strong emphasis on consumer-grade craft, and visual systems. Our member experience sits at the center of that promise: it’s where people discover Maven, build trust, and navigate some of the most important decisions in their lives.

The Member Experience team is responsible for the core surfaces and systems that power Maven’s app: home, navigation, onboarding, notifications, and the visual systems that make our product feel cohesive, modern, and premium.

As a Senior Product Designer at Maven, you will:

Elevate visual craft & systems

• Own and elevate the visual quality of the member experience: typography, color, spacing, composition, iconography, and imagery
• Collaborate closely with Brand Design to ensure the product feels like a natural extension of Maven’s brand, not a separate universe
• Contribute to and extend our design system—components, tokens, patterns, and documentation—so that it supports cohesive, high-quality execution across teams
• Design reusable visual patterns and modules (e.g., cards, layouts, content blocks, banners) that can flex across tracks (fertility, maternity, postpartum, menopause) while feeling unified
• Partner with engineers to polish the last 10%: motion, transitions, empty states, error states, and loading experiences

Have a member-centric approach

• Advocate for clarity, calm, and trust in every surface—especially in high-stakes health contexts
• Incorporate accessibility and inclusivity from the start (contrast, hierarchy, legibility, motion, localization-aware layouts)
• Use prototypes (Figma, FigJam, FigMake, etc.) to communicate interaction and motion, not just static screens

Deliver high quality product & experience design

• Lead end-to-end design from discovery through ship and iteration for key Member Experience projects (e.g., home, onboarding, notifications, content and care modules)
• Partner with Product, Engineering, Clinical, and Data to define experience goals, success metrics, and hypotheses, and to design experiments that move those metrics

Collaborate and build culture

• Act as a strong thought partner to PM and Engineering leads; bring options, tradeoffs, and clear recommendations to the table
• Facilitate crits, workshops, and working sessions that move cross-functional teams toward decisions (rather than just sharing work)
• Provide feedback and informal mentorship to other designers, modeling high standards for visual craft, systems-thinking, and ownership
• Contribute to a culture of continuous improvement: design audits, retros, and small, high-impact refinements to the existing experience

What you’ll bring

Experience

• 5-8+ years of experience in product design, including experience working on