Inside Sales Representative - Nashville, TN

Job Title: Inside Sales Representative
Department: Corporate - Sales
Reports directly to: Director of Marketing
Schedule: Full-time
Status: Exempt
Compensation: $ 150,000 - $200,000 /year
Location: Nashville, TN

Position Overview:

As an Inbound Sales Representative, you’ll be the first point of contact for businesses reaching out through our website or digital campaigns, guiding actively interested prospects through the sales process by qualifying needs, delivering tailored solutions, and closing deals efficiently. This role requires confidence in managing a full inbound sales funnel independently and involves frequent travel to meet prospects, assess sites, and build strong face-to-face client relationships.

Primary Objective:

The primary objective of the Inbound Sales Representative is to convert inbound leads into revenue by managing the full sales cycle, qualifying prospects, delivering tailored solutions, and closing deals. The role involves frequent travel for site visits and building relationships. Success requires a consultative approach, strong pipeline management, and the ability to work independently in a fast-paced environment.

Key Responsibilities

Inbound Lead Management:

The Inbound Sales Representative is responsible for promptly responding to inbound leads, qualifying prospects, and guiding them through the full sales cycle—from discovery to close. This includes conducting virtual walkthroughs, delivering tailored demos, and preparing custom proposals. The rep will manage opportunities using CRM tools to maintain pipeline momentum and ensure timely follow-up. A smooth handoff to operations and account teams is essential for successful onboarding and long-term client satisfaction.

Sales Execution and Process Management:

The Inbound Sales Representative is expected to consistently meet or exceed monthly and quarterly sales goals by effectively managing and closing deals within a structured sales process. They will maintain clean, accurate, and up-to-date records in the CRM system (e.g., Salesforce, HubSpot), ensuring all key touchpoints and deal stages are properly tracked. To ensure a smooth post-sale transition and a seamless, high-quality client experience the representative will collaborate closely with internal teams

Business Development, Sales Strategy and Pipeline Management:

Lead sales initiatives to support PMC’s growth and profitability goals by identifying and securing new business opportunities through inside sales calls, and strategic relationships with management groups and other industry organizations. Oversee sales pipeline, ensuring timely follow-up on contracts, proposals, and presentations, while actively participating in sales calls to drive deal closure and account growth. Support both new and existing accounts through customized sales and marketing strategies, ensuring sustained revenue growth and market expansion.

Client Relationship Management, Networking and Community Engagement:

Build and maintain strong relationships with national and local clients through proactive, scheduled outreach to support account growth and retention. Cultivate new business opportunities that drive long-term growth and partnerships.

Travel and Relationship Management:

This role involves frequent travel.  Travel is essential for managing on-site performance, resolving challenges, and maintaining high-touch client relationships. Regular updates to leadership and the ability to manage operational tasks on the go, including via personal cell phone when needed, are also key to success in this role.

Additional Responsibilities: