Senior Distinguished I, Technical Program Manager

Position Summary...

What you'll do...

Program Planning & Development:Requires knowledge of:Program management techniques, tools, and frameworks; Benefits analysis; Program planning tools and techniques; Communication tools and processes.To define a program implementation strategy that impacts an entire domain across the enterprise. Secures commitment across the enterprise. Identifies and addresses cross-pillar gaps (for example, dependencies, performance). Drives clarity in a program on business/technology solutions/problem statements and builds consensus with stakeholders, leaders, and executives. Defines frameworks and guidelines to identify synergies, overlap, and waste across the enterprise. Proactively scouts the market to identify best practices to improve ways of working.

Technical Expertise:Requires knowledge of:Techniques to translate requirements for software (for example, design, architecture, testing), hardware (for example, system design, hardware selection) assets or platform capabilities (cloud infrastructure, pipeline orchestration, database, network); System/platform design concepts/ components and architecture; Emerging tools and technologiesProduct/Feature Technical Design; Services, APIs, and technologies within assigned teams/areas; Software, platforms, and/or Information security standards and guidelines; Infrastructure components (for example, network, storage, compute), cloud, data, and development platforms; Hardware/software lifecycles (EOL, upgrades, migrations); Site Reliability Engineering concepts (observability, monitoring, pre-production checklists, incident management); Cloud computing technologies; Service management concepts (ITIL framework).To lead and broker agreement on end-to-end, high-level system /solution design of medium/high-complexity systems through an understanding of end-to-end systems. Proactively identifies system limitations, scaling factors, and boundary conditions and rationalizes overall architectural decisions. Establishes processes and guidelines to drive effective defect management (including defect visibility, defect prioritization, defect resolution, and defect prevention) across a domain. Contributes and assists in reviewing design decisions to ensure engineering, design, and product teams are focused on solutions for customers and business stakeholders. Reviews delivery plans and incorporates detailed understanding of existing and future product use cases as part of delivery plans, including applications (for example: Systems and services across item and customer lifecycles), infrastructure (for example: OS, Network, Stores, Compute, Cloud) and security-related impacts and dependencies to ensure quality outcomes for new initiatives and the modernization (for example: EOL, Legacy system retirement, Upgrades ) of existing technology stacks. Proactively identifies and prevents duplicative efforts, decouples dependencies, and resolves misalignment by leveraging existing solutions, capabilities, and technologies across initiatives. For medium/high-complexity initiatives, translates end outcomes into system/platform/security-level elements across multiple engineering components/teams to ensure business goals are achieved. Mentors team members to understand the component-level view and overarching impacts on end goals. Automates repeatable processes and tasks and implements tools to reduce overhead and increase the velocity of engineering teams. Establishes methods for effective launches, drives technical decisions within initiatives, and mentors team members to assess engineering practices. Create simple, modular, extensible, and functional design in adherence to requirements for multiple products/solutions within a domain. Understands customer requirements and architectural requirements relevant for all products wi