Business Operations Leader

Business Operations Leader

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

This role functions as part of the KCNA Family Care Strategy and Business Operations team.  The individual in this role leads Family Care business operations processes with a heavy emphasis on execution, analytics, and performance improvement, including development of new processes as warranted. The incumbent is the subject matter expert and works collaboratively with business unit leaders, functional managers, and business unit teams to facilitate and deploy key business unit operations processes to facilitate achievement of business unit goals. Provides thought leadership and acts as a knowledge resource for management, site or business leaders and other resources in key roles throughout the depth of the organization. Operates independently and uses strong business judgment to manage processes involving senior business leaders. Drives and leads key activities and deliverables across the Family Care Leadership team.

In this role, you will:

• Work independently to maximize the performance of the business unit through coordination, facilitation, analytics, and best practice development of business decision making processes, leveraging depth of work experiences.

• Guide the Strategic Business Plan (SBP) development and check & adjust processes to create business unit plans needed to meet long-term business commitments.

• Facilitate the ABP (annual business plan process) to create one year business plans to ensure delivery of short-term business requirements.

• Lead business unit prioritization processes to ensure resource allocation flows to highest priority projects aligned to strategic priorities.

• Monitor process adherence and improvement opportunities through participation in monthly S&OP cycle and brand meetings, providing complete yet concise reviews for brand teams while meeting Global S&OP standards.

• Lead the planning and execution of key Business Unit Communication forums including townhalls and huddles.

• Lead the innovation governance process ensuring that we deliver game changing innovation to market

• Partner with business unit leaders to design and execute team operating processes and systems, both short and long term in nature including score carding, metrics tracking to identify complex issues that cross functional boundaries.

• Provide thought leadership to identify and lead and project manage strategic business level initiatives.

• Serves as key contributor in the development of business processes and operational plans in support of the business strategies and global standards.

• Lead continuous improvement efforts across core business processes.

• Leads core business operations for Family Care including leadership team operations support.

The individual in this role reports to the Family Care Director, Strategy and Business Operations. This role supports strategy deployment processes and other supporting processes within the Business Unit.  This position works closely with a broad base of internal stakeholders that will include Engineering, Research and Development, Supply Chain, Finance, Manufacturing, Marketing, and cross-functional Business Unit teams.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
You love what you do, especially when the work you do makes a difference. At Kimberly-