Digital Media Communications Coordinator

SALARY RANGE (Grade 12) CSA260: $70,000-90,000 (Commensurate with experience)

 GENERAL STATEMENT OF DUTIES:

The OSA Digital Media Communications Coordinator, a part-time position, has a diverse range of duties with the central goal of conveying the goals and work of the OSA to internal and external audiences. This position will serve as a connective point for coordinating and executing communications activities for the Office’s diverse internal and stakeholder audiences across the Commonwealth, as the need for frequent, clear, and effective messaging to help to educate the public with respect to the functions and ongoing work of the Auditor’s Office.

The OSA Digital Media Communications Coordinator will also be expected to cross-train with other team members for continuity, including digital, media, internal and stakeholder communications. They will be expected to strategize with the team on the creation of content for civically minded, educational audience engagement and agency representation on various social platforms.

SUPERVISION RECEIVED:

Work under the direct supervision of the Director of Operations and collaborate extensively with other members of the OSA.

SUPERVISION EXERCISED:

N/A

DUTIES AND RESPONSIBILITIES:

The Digital Media Communications Coordinator is expected to carry out the following work:

·         Thoroughly read and comprehend all audit reports issued by the OSA and be able to quickly articulate them to the public, through engaging social media posts, in a fashion that is educational, informative, and easy to understand.

·         Closely monitor news and happenings across the Commonwealth of Massachusetts, including developments involving state and local government, and be prepared to produce relevant social media content.

·         Under the direction of the Director of Operations, the position ensures that the agency's internal stakeholders are considered and clearly communicated with and that communications are distributed with the highest standards of readability, accessibility, ease of use, and language access.

·         Work with the Director of Operations and other relevant members of the OSA Executive team to create a social media calendar and implement a digital strategy.

·         Collaborate with the Director of Operations and other relevant members of the OSA Executive team to draft social media posts and engagement ideas for all platforms as they relate to events, meetings, audits, or anything additional needed for external communication.

·         Develop, edit, and execute written and digital content for internal communications channels. The Coordinator will also be expected to build on existing efforts to expand the scope of internal communications as it relates to the work of the OSA.

·         Crafting high-level content strategies that align with the agency's goals and the community's interests.

·         Analyzes performance data to refine and pivot content approaches, ensuring maximum reach and engageme