Manager/Senior Manager of Operations - Missionforce Partner Program

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview of the Role:

At Salesforce, we believe technology should serve the greater good — powering mission outcomes, stewarding taxpayer resources, and enabling innovation at speed and scale. Missionforce is Salesforce's dedicated business unit revolutionizing U.S. national security operations across defense, intelligence, and aerospace agencies with AI-powered workflows.

We are seeking a Manager or Senior Manager of Operations to join our Missionforce team, based in D.C.. This is a high-impact role focused on expanding the capacity and capabilities of our partner ecosystem supporting mission-critical work across the U.S. Department of Defense (DoD), Intelligence Community (IC), and Aerospace & Allied Nations.

Responsibilities:
 

• Coordinates all business activities related to expanding partners' cleared delivery capacity, while establishing effective relationships with strategic partners to provide them predictability, product enablement, and feedback.
• Coordinates with internal stakeholders — including sales, delivery management, legal, product enablement, and distribution — to drive alignment and growth.
• Manages rhythm of business, executive communications, and key global initiatives in support of strategic planning.
• Develops and presents status reports, risk assessments, and recommendations to senior stakeholders and executive steering committees.

Required Qualifications:
 

• 5+ years of experience in the Salesforce partner ecosystem.
• Strong written and verbal communication skills, with the ability to articulate complex concepts to both technical and non-technical stakeholders and influence leaders without formal authority.
• Strong critical thinking and analytical skills with the ability to drive process improvements in a fast-paced, ambiguous environment.
• Foundation in the Salesforce platform, ideally backed by Salesforce certifications.

Preferred Qualifications:
 

• Prior consulting experience supporting the U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agencies.
• Understanding of the Software as a Service (SaaS) business model and complex business-to-business (B2B) sales processes.
• Background in defense or aerospace industries.

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our