IT Project Manager/Senior IT Project Manager

Job Description:

IT Project Manager/Senior IT Project Manager

Office of Information Technology

The Project Manager is responsible for successfully managing multiple cross-departmental projects that involve changes to business processes, selection of software solutions, and IT software and system implementations. The project manager position carries the responsibility of leading academic and administrative departments, technical staff, and user communities through a variety of campus-wide IT projects. This Project Manager must be able to manage IT projects using both traditional project management approaches and the Agile/Scrum methodology as needed based on the project. Project managers will occasionally be required to work outside of normal business hours as project needs dictate.  This Project Manager reports to the Director of IT Strategy,  Project and Portfolio Management in the Office of Information Technology.

Job Qualifications for grade 10:

Essential Qualifications

• A minimum of 3 years of project management experience 

• A demonstrated knowledge and understanding of project management principles and methodologies and successful implementation of IT projects in a complex organization

• Exceptional communication skills, both written and oral, to a diverse audience, including active listening skills

• Excellent interpersonal, facilitation, collaboration and customer service skills

• Ability to successfully handle multiple tasks and deadlines

• Ability to work efficiently at all levels of the organization and influence others to progress toward a shared vision or goal

• Strong analytic, problem-solving and root-cause identification skills

• Ability to balance attention to detail while maintaining focus on the big picture

• Ability to read, create, interpret, and understand database schemas, flowcharts, requirements, specifications, user guides, sequences of operation, and other technical data; ability to understand and analyze the complexities of software applications

• Good working knowledge of software and the related infrastructure in a production environment including computer operating systems, databases, networks, security, interfaces, and troubleshooting techniques

• Demonstrated ability to quickly acquire general knowledge of a project’s subject area (e.g. accounting, research administration, payroll).

• Demonstrates a willingness and ability to support a diverse and inclusive environment

Preferred Qualifications

• Bachelor's degree preferred

• Previous experience working in higher education

• Current Project Management Institute (PMI) Project Management Professional (PMP) certification

• First level Scrum Master certification (CSM, PSM I)

Job Qualifications for grade 11:

Essential Qualifications

• Bachelor’s degree preferred

• A minimum of 8 years of project management experience leading software product assessments and deployments including 2 years of experience with delivery of software solutions using Agile/Scrum methodology and understanding of the fundamentals of iterative development

• A demonstrated knowledge and understanding of project management principles and methodologies and successful implementation of IT projects in a complex organization

• Business analysis and process improvement skills

• Exceptional communication skills, both written and oral, to a diverse audience, including active listening skills

• Excellent interpersonal, facilitation, collaboration and customer service skills

• Ability to successfully handle multiple tasks and deadlines at once, and be able to determine appropriate priorities; must be able to make independent interpretations and make appropriate decisions that are in the best interest of the organization and that are consistent with the objectives of senior management

• Ability to work efficiently at all levels of the organization and influence others to progress toward a shared vision or goal

• Excellent analytic, problem-solving and root-cause identification skills

• Ability to balance attention to detail while maintaining focus on the big picture

• Experience with packaged softwar