Senior Product Owner with Order Management experience

Perficient has a career opportunity for a Senior Product Owner with Order Management experience to join our Commerce and Order Management Business Unit. This role is hybrid with some time spent working remotely, with travel and on-site client engagements as needed, or at a local Perficient office. Preference is for someone to be located in a city where we have a Perficient presence.

Job Overview:

The Senior Product Owner will have complete responsibility for the day-to-day management of the engagement, including all aspects related to managing a development team, resulting in a successful delivery and a satisfied, reference-able client. 

The Senior Product Owner role will focus on leading client interactions with Product Managers and business stakeholders, understanding both client business requirements as well as end-user functional requirements, and may manage multiple product owners that have delivery targeted towards a single product or solution. In situations where a Senior Product Owner is supporting multiple delivery streams, that person has sole responsibility and ownership of the product in its entirety.

About Us: 

Our Commerce team drives innovation by building digital commerce solutions with our client partners. Utilizing modern platforms like Kibo Order Management, IBM Order Management and home-grown solutions, we create order experiences for internal and external stakeholders using business process modeling tools, with a focus on store fulfillment and order operations use-cases. With a clear focus on results and growth, our team is committed to doubling our global presence while delivering meaningful outcomes for renowned clients. We also embed AI into our solutions to enable smarter features, automate complex workflows, and deliver intuitive, data-driven user experiences. 

Perficient is always looking for the best and brightest talent and we need you! We’re a quickly growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.

• Define overall product strategy and validation criteria.
• Lead product vision and strategy and discovery efforts to identify product efficiencies and cross-product dependencies.
• Engage with stakeholders, clients, and product managers in scope definition and requirements refinement.
• Develop deep knowledge of users, formulating hypotheses & advocating product direction and roadmap.
• Model out business and process workflows in real-time.
• Act as the subject matter expert for your product; including awareness of the related technology stack and how the market and our customers use and extract business value from your product(s)
• Define product roadmaps and drive Planning Increment objectives.
• Assess risks and benefits of product enhancements and gain alignment with stakeholders, clients, and product managers
• Analyze product metrics and define continuous improvement initiatives to increase the Product’s business value. 
• Introduce new approaches and tool sets that will allow the product development team to better understand the solution criteria and requirements.

• Write robust user stories that show your understanding of the product, technical limitations, and personas.  Specifically, with a focus on clear acceptance criterion and 'definiton of done' within each user story.

   

Technical Skills:

• Experience with identifying and reporting on key performance indicators to help visualize efficacy of product enhancements
• Ability to define high-level business objectives and drive product roadmaps
• Comfort engaging with executive stakeholders in dialogue regarding product vision and business enablement
• Expertise in product backlog tools such as Rally and Jira
• Expertise in collaboration suites including Confluence and SharePoint
• Familiarity with UX knowledge and principles is beneficial
• Experience with detailed