Access Coordinator - Physician Practice - Center City

Job Details

Serves as the dedicated liaison for patient access improvements and workflow education as it relates to ambulatory access and patient partnership at the local practice level. Partners closely with department leadership to promote and accelerate enterprise access goals. Works closely with EMR Operations and administrators to facilitate implementation of access workflows and education. Recognizes and alerts opportunities for improvement and assists in determining countermeasures.

Job Description

• Coordinates patient access by assisting with appointment scheduling across entire enterprise, escalating issues, and advocating for patients.
• Serves as team member to support strategic plans, goals, and strategies with particular emphasis on patient access and patient partnership.
• Analyzes access data and provides updates/reports as well as trends noted on tracking of referral and access data to practice leadership.
• Maintains focus on attaining productivity standards and recommends innovative approaches for enhancing performance and productivity.
• Participates in the training and orientation of new colleagues as well as re-education for practice support.
• Serves as subject matter expert for access improvements, data tracking, and standard work.
• Works closely with ED clinicians and monitors patient lists to provide comprehensive care coordination for patients prior to leaving the Emergency Department.
• Works closely with hospital colleagues and monitors discharge reports to provide comprehensive care coordination for patients prior to being discharged from the inpatient units.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

132 S 10th Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students.