Homeowners Association Operations Supervisor

Job Summary

The HOA Operations Supervisor has the responsibility of managing the neighborhood associations as it relates to communications and any violations to the CC&Rs and Bylaws. The person in this position must understand the importance of providing outstanding customer service and be able to interact effectively with owners. The HOA Operations Supervisor must be able to comprehend the CC&Rs and Bylaws and have an understanding of budgeting.

Responsibilities

QUALIFICATIONS:

• Knowledge of Homeowners Association and Boards.
• Customer Service Experience required.
• Planning leadership people development and team-building experience.
• Must be able to express thoughts and knowledge in both written and oral formats.
• Position requires patience and the need to be sensitive to client needs while having a strong ability to manage sometimes negative situations.
• Ability to multi-task on a variety of levels.
• Strong planning leadership people development and team-building abilities.
• Well respected with high degree of integrity.
• Computer knowledge and familiarity with Microsoft products.
• Ability to learn new software quickly and thoroughly.
• Must have a vehicle and a valid driver’s license to use in the course of business with mileage to be reimbursed at current IRS rate.
• Provide proof of insurance.

JOB RESPONSIBILITIES:

• Attends committee meetings.
• Manages the provision of services to the community by outside vendors.
• Manages and implements appropriate preventive and remedial maintenance programs including property improvement projects for proper upkeep and enhancement of all Association property.
• Manages the Association's Violations Program by conducting property inspections and monitoring processing and reporting on such violations.
• Manages the community's Work Order system to ensure timely response to requests from residents and related communications.
• Normal business hours Monday-Friday 8 AM-5 PM with occasional weekend and evenings.

Property Details

Eagle Crest is a full-service destination resort located just outside the city of Redmond on 1700 acres in the high desert of Central Oregon. Nestled against the majestic Cascade Mountains near Bend, Oregon, Eagle Crest boasts over 300 days of sunshine each year with an annual rainfall of less than nine inches.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan