Sr. Threat Analyst- Quality Assurance | Remote, USA

This position will be fully remote and can be hired anywhere in the continental U.S. 

This team provides 24/7 support.  This role requires shift flexibility, including the ability to rotate between days, mids, and nights. 

The Sr. QA Analyst will provide deep level analysis for client investigations utilizing customer provided data sources, audit, and monitoring tools at both the governance and enterprise level. The Sr. QA Analyst will work closely with our Technology Engineers, Architects, and Threat Analysts to service customers.  

The Sr. QA Analyst will conduct thorough quality assurance reviews on alert tickets, ensuring they meet the highest standards of accuracy and effectiveness for Optiv. This role will be primarily responsible for recommending enhancements that elevate the overall quality and consistency of our tiered SOC services across our managed client portfolio. They will collaborate closely with other analysts and technology staff to uphold and enhance our cyber operations. Additionally, they will coach staff, identify trends from quality results, and continuously drive all areas of improvements to elevate the overall security posture of Optiv customers. 

How you’ll make an impact 

Quality Assurance 

• High level professional writing experience regarding documenting and reporting on potential security incidents identified in customer environments to include timeline of events. 

• Work with partners to maintain an understanding of security threats, vulnerabilities, and exploits that could impact systems, networks, and assets.  

• Provide analysis on various security enforcement technologies including, but not limited to SIEM, anti-virus, content filtering/reporting, malware prevention, firewalls, intrusion detection systems, web application firewalls, messaging security platforms, vulnerability scanners etc.  

• Document and report on potential security incidents identified in customer environments to include timeline of events. 

• Work with partners to maintain an understanding of security threats, vulnerabilities, and exploits that could impact systems, networks, and assets.  

• Actively research current threats and attack vectors being exploited in the wild  

 Audit Execution 

• Meet the audit target using observation score cards for respective accounts. 

• Suggest and enhance the Quality parameters from time to time to ensure all the client requirements are met and up to date. 

• Perform knowledge transfers, document, and train clients regarding mitigation of identified threats.  

• Actively work with analysts and perform investigations on escalations.  

Reporting and Recommendations 

• Compile and present audit findings and recommendations. 

• Track implementation of recommended actions. 

• Provide ongoing recommendations to peers and customers on tuning and best practices.  

• Host weekly calls with internal stakeholders. 

Continuous Improvement 

• Stay updated on emerging threats and technologies. 

• Refine audit processes and tools. 

• Collaborate with security teams to enhance security posture. 

Compliance and Governance 

• Verify compliance with industry standards (e.g., NIST, ISO 27001, ISO 9000). 

• Review and update security policies and procedures.