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Medical Assistant: Patient Engagement Specialist- REMOTE POSITION

Aluna
UKRemotefull_timeVerifiedPosted 5 Nov 2024

About the role

Job Description:
Aluna's mission is to provide clarity, peace, and control of your respiratory health. Aluna empowers patients and providers with engaging solutions to efficiently monitor and manage health. Aluna’s award-winning portable spirometry platform tracks daily lung health, while equipping providers with real-time, accurate data. Patients can now take control of their lung health, while providers have the opportunity to deliver higher-quality care, propelled by accurate remote monitoring. We are seeking a dedicated Medical Assistant to join our team to help engage, educate and grow our patient base. 
This is a full time position, with benefits. Will require 40 hours per week, M-F. No weekends or holidays.

You will be responsible for:

  • Reviewing spirometry data and provider notes
  • Handling patient calls on a daily basis
  • Educating patients on clinical benefits of doing spirometry consistently 
  • Coaching patients to train and ensure adequate spirometry technique using Aluna 

Who you are:

  • Licensed Medical Assistant
  • Minimum of 1 year of experience with spirometry in a clinic
  • Experience in calling and educating patients
  • Proven ability to meet and exceed goals and deadlines
  • Self-motivated and driven to succeed 
  • Collaborate with colleagues and be solution oriented
  • Organized and comfortable with using Excel and Google Suite
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills
  • Must have exceptional multi-tasking skills
  • Strong communication skills and ability to remain calm during difficult conversations

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Company

Aluna

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