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Medical Assistant: Patient Engagement Specialist- REMOTE POSITION
AlunaUKRemotefull_timeVerifiedPosted 5 Nov 2024
About the role
Job Description:
Aluna's mission is to provide clarity, peace, and control of your respiratory health. Aluna empowers patients and providers with engaging solutions to efficiently monitor and manage health. Aluna’s award-winning portable spirometry platform tracks daily lung health, while equipping providers with real-time, accurate data. Patients can now take control of their lung health, while providers have the opportunity to deliver higher-quality care, propelled by accurate remote monitoring. We are seeking a dedicated Medical Assistant to join our team to help engage, educate and grow our patient base.
This is a full time position, with benefits. Will require 40 hours per week, M-F. No weekends or holidays.
Aluna's mission is to provide clarity, peace, and control of your respiratory health. Aluna empowers patients and providers with engaging solutions to efficiently monitor and manage health. Aluna’s award-winning portable spirometry platform tracks daily lung health, while equipping providers with real-time, accurate data. Patients can now take control of their lung health, while providers have the opportunity to deliver higher-quality care, propelled by accurate remote monitoring. We are seeking a dedicated Medical Assistant to join our team to help engage, educate and grow our patient base.
This is a full time position, with benefits. Will require 40 hours per week, M-F. No weekends or holidays.
You will be responsible for:
- Reviewing spirometry data and provider notes
- Handling patient calls on a daily basis
- Educating patients on clinical benefits of doing spirometry consistently
- Coaching patients to train and ensure adequate spirometry technique using Aluna
Who you are:
- Licensed Medical Assistant
- Minimum of 1 year of experience with spirometry in a clinic
- Experience in calling and educating patients
- Proven ability to meet and exceed goals and deadlines
- Self-motivated and driven to succeed
- Collaborate with colleagues and be solution oriented
- Organized and comfortable with using Excel and Google Suite
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Must have exceptional multi-tasking skills
- Strong communication skills and ability to remain calm during difficult conversations
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