City/State

Norfolk, VA

Overview

Work Shift

First (Days) (United States of America)

Sentara Home Care Services is hiring a full time Patient Account Representative.

The Patient Account Representative II communicates with third party payors to determine action needed to get payor to process and pay outstanding claims. Documents, processes and re-submits claims to payors. Submits appeals of denied claims. Identifies problems hindering processing of claims and suggests solutions

Shift: Monday - Friday (7a-4p) -- Hybrid Work Option Available

Qualifications:

• 3 years hospital billing experience required
• High School Grad or Equivalent required

Benefits:

Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. PLUS, Sentara just added MORE benefits that support the needs of you and your family. Ask about our Student Debt Program, our additional floating holiday that was added, or our new resources that will help strengthen your financial outlook. We are confident that you will find our new, enhanced benefit package will exceed your expectations!

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. 

Keywords: Billing, Medical Billing, Patient Accounts, Patient Account Representative, Monster, Talroo - NCP & Entry Level

Job Summary

Communicates with third party payors to determine action needed to get payor to process and pay outstanding claims. Documents, processes and re-submits claims to payors. Submits appeals of denied claims. Identifies problems hindering processing of claims and suggests solutions.

Three years experience in hospital billing required. A healthcare certificate from an accredited program like AAHAM, HFMA, ECPI or college program may be substituted for one year.

Qualifications:

HS - High School Grad or Equivalent (Required)

Billing

Skills

Active Listening, Coordination, Critical Thinking, Judgment and Decision Making, Negotiation, Persuasion, Reading Comprehension, Social Perceptiveness, Speaking, Time Management, Writing

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission “to improve health every day,” this is a tobacco-free environment.