Sr. Platform Engineer

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

We're looking for a Senior Platform Engineer to build the paved road for product teams and drive adoption at scale. You'll design and operate the developer platform that powers our services, with a particular focus on building AI-native platform tooling: from agentic service catalogs and MCP-backed APIs to golden paths for AI agent deployment. We use Backstage for service provisioning and templating, but our platform investment is moving toward AI-first tooling that serves both engineers and agentic systems as first-class users.

You Will:

• Maintain and extend service provisioning foundations: Keep Backstage-based service templating healthy for greenfield use cases. Contribute to our growing service catalog layer: a YAML-backed, AI-enriched registry exposed via REST API and MCP, designed to be queryable by both engineers and agentic systems

• Build and scale agent golden paths: Evolve our agentic infrastructure from experiments to standard architecture. Treat AI agents as first-class platform users: defining deployment standards, and building the guardrails that let teams ship agents safely and consistently

• Drive service mesh adoption: Lead the rollout and standardization of Istio across the fleet: covering mTLS, traffic shaping, and policy enforcement and build the golden paths and runbooks that make mesh adoption straightforward for product teams

• Establish platform guardrails: Define scorecards/insights and CI policies (lint, contract checks, security baselines) that raise signals and make it easy for teams to get to “green”

• Own core platform components: Design, build, and operate Kubernetes, IaC (e.g., Terraform), CI/CD pipelines, service templates, runtime addons, and shared libraries with SLOs and clear runbooks

• Work closely with product teams: Partner with a rotating set of squads to co‑design golden paths, collect feedback, remove friction, and measure adoption and impact

• Lead migrations and deprecations: Plan and execute multi‑repo changes (API versioning, SDK upgrades, framework/runtime bumps) with clear comms, docs, and safe rollout strategies

• Measure what matters: Instrument developer experience and delivery metrics; use data to prioritize and iterate the platform roadmap

You Have:

• 5+ years as a DevOps, SRE, Software, or Platform Engineer building and operating services and the tooling around them

• Bachelor’s degree in Computer Science, Engineering, or related field; or equivalent years of experience

• Production experience with Backstage (or a similar developer portal), service catalogs, and software templates

• Depth in cloud + containers (e.g., AWS, Kubernetes, Istio), infrastructure‑as‑code (Terraform or similar), and CI/CD

• Proficient coding skills in at least one of TypeScript/JavaScript, Go, Java, or Python and familiarity with multi‑repo change management

• A product mindset with empathy for developers; you seek feedback, simplify workflows, and bias toward adoption

• Experience enabling AI-assisted software delivery at scale, building agent-ready platform workflows, policy-as-code guardrails, and automated review/remediation pipelines for AI-generated code (especially infrastructure as code)

Preferred Qualifications:

• Proven track record making platforms that developers choose to use self‑service workflows, templates, and