Senior Engagement Manager (R-16026)

Why We Work at Dun & BradstreetDun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,500+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.
In D&B’s Government Solutions group we are creating visionary solutions to complex government issues, often before government can even see their own problems. We’re taking big data to big government to create efficiency in agencies large and small. We’re designing processes and tools to improve the government operations of today and tomorrow in areas including healthcare fraud, tax analysis, acquisition and procurement, and economic development. We make government run better, faster, and smarter; spending taxpayer dollars more wisely, and delivering better government to citizens.
Our team creates and offers a unique entrepreneurial environment for talented, creative, independent hunters. We offer a challenging environment developing and expanding our business across strategic Federal agencies, and one that gives you the opportunity to take the content world’s largest private database of business information and to create new solutions for government.
The Senior Engagement Manager is a vital role in the client experience as they work conjunction with a sales team to drive successful programs within existing Government customers and new government agency prospects.

Essential Key Responsibilities

• Work collaboratively as part of the Federal Solutions Team with Sales Executives and Business Development Managers to provide pre-sales and sales support, including assistance in creating project proposals, responses to U.S. Government Solicitations, implementation plans and account plans.  
• Consult with clients, alliance software vendors, and outsourcing organizations to understand business objectives and clearly define related requirements.
• Identify opportunities as well as critical service or customer satisfaction points with customer relationships to help secure contract renewals and support new business development.  
• Develop a detailed understanding of customer’s business requirements and positions D&B to improve or add to current products and services through the identification of up-sell/cross-sell opportunities.  
• Develop an understanding of the customer’s technical environment and make recommendations to customer or D&B as appropriate to adapt infrastructure or products for smooth and seamless consumption of D&B content. 
• Determine product/service delivery timeframes and develops/communicates technical and operational requirements for accomplishing complex/multiple application project according to contract terms.  
• Participate in or drive the development of project plans, comprehensive workflow for all phases of project, proposal review, presentation materials and development of the Statement of Work. 
• Ensure engagements are priced correctly.  
• Provide billable services including data analysis and modeling, data delivery, management consulting, application design, and other consulting efforts related to the implementation of complex solutions. 
• Monitor the activities of a cross-functional fulfillment team to ensure project milestones are met according to contract terms and prescribed budget. Ensure flawless delivery of D&B products and services by monitoring the activities of cross-functional fulfillment teams. When required, provide hands-on assistance with customization of standard D&B products and services to meet specific customer requirements and training. 
• Act as the primary contact for the customer team, product management and fulfillment teams to ensure clear communication and flawless execution. Act as subject matter expert for D&B products and services as well as how to integrate D&B products and services into client systems. Billable services include data analysis and modeling, management consulting, application design, hands-on integration assistance using D&B APIs, and other consulting efforts related to the implementation of complex solutions. 

Education and Experience

• Required: Bachelor's and 15+ year of experience.
• Preferred: Master's

Additional Skills and/or Certifications

• Must hold a US Government Security Clearance at Secret Level or higher (or be willing and able to apply).
• 15 years or more in pre-sales and sales for technical environments, consulting and program management experience including complex informatio