Senior Program Manager Engineering & Construction

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

Job Summary

The Senior Program Manager, Engineering & Construction oversees the planning, coordination, and execution of large-scale fiber network deployment projects, with a focus on Multi-Dwelling Units (MDUs) and private housing developments. This role manages end-to-end project delivery — including scheduling, vendor management, and performance tracking — to ensure on-time, on-budget completion of complex fiber builds. As a key member of the Brightspeed Enhanced Communities (BEC) Team, the Senior Program Manager drives operational excellence, fosters cross-functional collaboration, and supports continuous process improvement within the Engineering & Construction organization.

Key Responsibilities

• Lead program management for the development and monitoring of engineering and construction build plans.
• Oversee and manage the full project lifecycle across all vendors, internal teams, and stakeholders.
• Direct local engineers in reviewing and refining mechanized engineering designs to identify and implement redesign opportunities.
• Manage project changes related to engineering design, construction, and resource allocation.
• Provide process support and leadership to internal network teams and external infrastructure service providers.
• Drive cross-functional process improvements to optimize fiber build efficiency and execution.
• Manage fiber deployment programs across multiple market segments, including:
 – MDUs with fewer than 50 premises
 – Greenfield and Brownfield MDUs with more than 50 premises
 – Single-family homes in Homeowner Associations (HOAs)
• Monitor material management and ensure alignment with project schedules and cost controls.
• Collaborate with cross-functional partners to ensure build requirements align with market agreements.
• Promote company culture, fostering collaboration, open communication, and accountability across teams.
• May perform other duties as assigned.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Qualifications

Qualifications

Education & Experience

• Bachelor’s degree in Engineering, Telecommunications, Construction Management, or related field, or equivalent practical experience.
• Minimum 3 years of experience managing fiber construction builds and related infrastructure programs.
• Proven experience leading telecommunications fiber build projects and managing infrastructure service providers.

Skills & Competencies

• Strong understanding of Outside Plant (OSP) design and construction practices.
• Proficiency in engineering and project management tools such as BOSS, IQGeo, and Sitetracker.
• Excellent organizational, analytical, and problem-solving skills.
• Strong interpersonal and communication abilities, with experience working cross-functionally across diverse teams.
• Ability to manage multiple priorities under pressure while maintaining quality and budget control.
• Demonstrated leadership skills with the ability to motivate and inspire others.
• Process improvement mindset with a focus on efficiency, scalability, and customer satisfaction.

Preferred Qualifications

• Master’s degree in Engineering, Telecommunications, or related discipline.
• PMP (Project Management Professional) certification.
• Telecom, Cable, or Internet Service Provider (ISP) industry experience.

Physical Demands & Work Conditions

• Primarily office-based role with frequent interaction with field, vendor, and construction teams.
• Regular use of computers, project management software, and office equipment.
• May require occasional travel to project sites or vendor locations (up to 20%).
• Flexibility to work extended hours, eve