Access Services Evening Operations Coordinator

Access Services Evening Operations Coordinator

The Library

Job #548788

First Review Date: Monday, August 11, 2025

 

Open Until Filled

 

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

Cal Poly Humboldt is proud to have more than 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs — all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.

 

(Job #548788) Library Services Specialist II, Access Services Evening Operations Coordinator, Salary Range: $3,915 - $7,058 Hiring Range: $3,915 . This is a part-time, benefited, non-exempt, 10/12 pay plan (work 10 months of the year with pay and benefits over 12 months) permanent position with a one-year probationary period in the Library. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits.

 

Position Summary:

The Access Services Evening Operations Coordinator provides coordination of library operations and services to students and faculty during evening hours (until closing) and on Sundays. This position coordinates Student Assistant activities, the Front Desk/Checkout Desk, and coordinates library services.

 

Key Responsibilities:

Student Coordination – 60%

Assists the Access Services Coordinator & Student Lead with the hiring, training, scheduling, directing, and coordination of payroll for student assistants in Access Services, including, assigning, monitoring, and managing student assistant special projects. Assists the Access Services & Student Lead with Access Services unit workflow and daily Checkout Desk schedule with Library staff and student assistants. Assists the Library Access Services & Student Lead with the student assistant training program, including maintaining customer service handbook and guidelines.

 

Access Services Functions – 35%

Works collaboratively with Access Services and Library personnel to provide effective library services. Supports other Access Services functions, including: library event coordination, marketing, and planning; collection maintenance operations, including shifting, shelf-reading, inventory, labeling, and signage projects; technical support and training for digital media equipment at the Checkout Desk; collaborative development of policy, procedures, and workflows; end-of-year statistical reports for Access Services; and enforcement of library policies and procedures.

Provides outstanding customer service to all patrons, including answering questions at the front desk during business hours, ID production, basic information services utilizing the Cal Poly Humboldt Library Catalog, OneSearch, databases, library guides, and library collections. Uses Alma to troubleshoot and resolve patron-related circulation tasks such as renewals, placing holds, searches, and patron record updates. Participates in planning and developing unit goals and objectives utilizing knowledge of operations, policies, and best practices. Collaborates with appropriate library and university personnel to troubleshoot and resolve customer service issues, mitigate unusual occurrences, and support emergency situations.

Closes the Library Sunday through Thursday when classes are in session. During academic brea