Certified Medical Assistant (CMA)

Description

Job Summary:

Work as a compassionate Certified Medical Assistant (CMA) mid office team member who provides patient care under the direct supervision of the Providers delivering exceptional healthcare services to the community. Engage with a caring team that provides recognition for positive efforts and exceptional work/service.

Our Mission: To create exceptional patient experiences.

A few highlights of what we offer:

Health benefits (medical, vision, dental, short-term and long-term disability), 401k, PTO, mileage program for travel, and development and training opportunities.

The position will remain open until all vacancies are successfully filled.

Requirements

Job Responsibilities:

• Perform medical assistant tasks including triage, prepare the patient for the Provider to connect with in the examination room, intake initial medical history or review past medical history listed in the patients’ chart
• Ensure the patient understands the wellness plan and care instructions that may be needed as instructed by the Provider
• As needed undertake front office and clerical duties such as assisting patients with paperwork, verifying patient demographics and insurance benefits, and performing billing and bookkeeping functions
• Assist in procedures, such as removal of foreign objects, including minor suture, as directed by the Provider
• Take vital signs, draw labs, complete electrocardiograms, clean wounds, apply dressings and splints as directed by the Provider
• Help with notifying patients of lab results, giving vaccines, immunizations and medications prescribed by the Provider
• Collect lab work consisting of throat cultures, hematocrits, and urinalysis
• Assist with Point of Care (POC) testing
• Update medical records in accordance with the organizational procedures and forms
• Follow HIPAA guidelines regarding patient confidentiality as well as follow all principles of medical ethics
• Keep exam rooms stocked with adequate medical supplies, wash and dry instruments used, and prepare sterilization as needed
• Help a patient any time in noticing an urgent need is apparent or as directed by supervisory staff
• Responsible for proper handling and storage of all medications stored in the clinic
• Complete required training as assigned by the organization
• Other duties as assigned
• Regularly interacts with providers/team members/patients face to face or electronically

Job Requirements:

• Demonstrate a high level of empathy and communication skills
• Exhibit white glove service in customer service and patient care
• Effectively act as a liaison between patients and providers
• Ability to multitask and pivot attention during high volume
• Follow established office routines and organizational policies
• Foundational understanding of ethics of confidentiality/HIPAA
• Perform other admin related duties as assigned
• Cross train between front office and mid office responsibilities as needed to ensure a synced clinic

Supervisory Responsibility:

• This position has no supervisory responsibility
• Reports directly to the Regional Office Supervisor

Education and Qualification Requirements:

• High School Diploma or equivalent, required
• CPR/BLS certification, required
• Hold an active Medical Assistant certification, required
• Experience with EPIC, strongly preferred
• Working knowledge of medical terminology, strongly preferred

Work Environment:

• This position operates on-site in a professional medical environment
• Consistent use of technology platforms throughout shift to complete assigned work tasks
• Frequent use of working on a computer to complete assigned work tasks
• Ability to move supplies and office equipment (up to 20 pds)

Work Schedule and Travel:

• Typical Work Schedule: 40-hour work week Sunday through Saturday with 3 x 12-hour shifts and 1x 6-hour shift
• Every other weekend shift, Saturday and Sunday, required
• Personal reliable transportation is required
• Mileage program available for eligible movement
• May require traveling to clinic locations outside preferred region during training
• Overtime hour availability based on patient volume and clinic need

This position is for the person who:

• Thrive work