Director of Membership
La Jolla Beach & Tennis ClubAbout the role
Join the dynamic and diverse team at La Jolla Beach & Tennis Club, Inc., where tradition meets opportunity. Our family of properties includes the iconic La Jolla Beach & Tennis Club, a private oceanfront club with world-class tennis courts and direct beach access; the inviting La Jolla Shores Hotel, a beachfront getaway beloved for its relaxed coastal charm; and the internationally acclaimed Marine Room, celebrated for its fine dining and dramatic surfside views.
These landmark destinations are cherished La Jolla institutions, built on a legacy of family values, exceptional service, and a deep commitment to our community. As part of our team, you’ll enjoy a supportive and collaborative work environment, competitive pay, outstanding benefits, and the chance to grow your career in a setting as inspiring as the coastline we call home. Whether you’re starting your career or ready to take it to the next level, we’re passionate about helping our employees thrive in one of California’s most beautiful destinations.
What we offer:
- Free daily meal and salad bar
- Free parking
- Benefits including: Medical, Dental, Vision, 401K (based on employment status)
- Paid vacation, sick, and holiday time
- Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
- Property retail shop and hotel discounts
- $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club
What we ask:
- Consistently provide professional, attentive, and genuinely friendly service
- Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests
Summary
The Director of Club Membership is a senior leadership role responsible for driving membership growth, enhancing retention, and promoting La Jolla Beach & Tennis Club’s (LJBTC) reputation as a premier coastal resort and private club. This position requires a dynamic individual with a passion for hospitality, a strategic mindset, and exceptional relationship-building skills. The ideal candidate will be adept at leading membership initiatives, fostering community engagement, and aligning membership strategies with the club’s legacy of excellence.Annualized salary: 175K - 200K
Complimentary daily meal and salad bar
Complimentary parking
Complimentary dry cleaning
Fully employer-paid Benefits (single coverage) including: Medical, Dental, Vision
401K match
Paid vacation, sick, and holiday time
Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
Property retail shop and hotel discounts
$500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develops and implements procedures and functions of the membership office and tennis operations. Directs all membership and tennis activities personally or through subordinate staff members. Promotes and follows LJBTC, Inc.'s Signature Service standards and requirements ensuring a lasting impression of exemplary service resulting in supremely satisfied and loyal members and guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Lead and manage the operations of membership, including but not limited to: boutique, beach, massage, tennis, golf and fitness activity programs to ensure exceptional member experiences and smooth daily operations.
- Lead membership recruitment efforts, including prospecting, outreach, tours, onboarding, and application processing to create a welcoming new member experience.
- Build and maintain strong relationships with current and prospective members, serving as the main contact for membership questions, concerns, and support.
- Develop and implement member retention and engagement strategies, including orientations, welcome events, referrals, and ambassador programs.
- Coordinate private tours, club previews, member events, seasonal programs, and social activities in partnership with other departments and committees.
- Collaborate with departments
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