Temporary Administrative Associate - Student Services Building - (UTEMPS)

Job Posting Title:

Temporary Administrative Associate - Student Services Building - (UTEMPS)

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Hiring Department:

UTemp Pool

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Non-Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue Until Oct 31, 2024

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

Only competitive applicants selected will be contacted and provided with instructions on the continued application process. This temporary assignment may be filled at any time.  Please no phone calls or emails. The projected end date for this temporary assignment is October 31, 2024.

Purpose

 Provide receptionist, clerical and front office support in University Health Services, primarily in Patient Access, Sports Medicine, and Urgent Care clinics.

Responsibilities

• Front office duties, such as check-in/check-out of students for appointments; scheduling health appointments; answering a multi-line phone; managing day-to-day front office and front desk duties; send correspondence via secure message to students.

• Collect and verify insurance information and enter it in EHR; scan insurance cards; process record release requests and other duties assigned.  Exhibits exceptional customer service behavior and excellent public relations skills in all aspects of work.

Required Qualifications

High school diploma or GED. Five years of experience with clerical functions working in the front office of a healthcare/medical facility. Experience collecting/verifying health insurance information. Excellent interpersonal and communication skills and a professional demeanor. Accuracy in grammar and punctuation. Outstanding organizational skills. Attention to detail. Demonstrated ability to learn tasks quickly with minimal training and supervision. Flexibility with shifting priorities. Ability to maintain confidentiality of protected health information. Regular and punctual attendance. Exhibits customer service-oriented behavior and excellent public relations skills in all aspects of work. Demonstrated ability to successfully work with a diverse community and provide services from a non-judgmental perspective.

Preferred Qualifications

More than the required years of experience with clerical functions. Certificate of completion of Medical Assistant program. Experience working in the front office of a healthcare/medical clinic. Experience using Electronic Health Records, Microsoft Word, Excel software and Windows environment. Experience working in a student health center.

Hourly Rate

$22.35

Working Conditions

• Attire: Business Casual

• Shirts/pants or scrubs, closed-toe shoes, additional working conditions: walking; provide surgical masks and hand sanitizer; provide a working environment where mask-wearing is optional for staff.

Work Shift

• Hours per week - 40

• The work schedule is from 8 to 5

• Work hours and duration are to be discussed during the interview.

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of inte