Hank Community Liaison

About Hank

Hank is a free social platform built for adults 55+ to discover local events, make meaningful connections, and build community. Backed by Wider Circle, Hank exists to reduce isolation and help older adults thrive through real-world social engagement.

Position Summary

We are looking for an enthusiastic, community-driven Community Liaison to champion Hank in your local area. In this role, you’ll serve as the local face of Hank—spearheading outreach efforts, organizing and hosting in-person events, and cultivating strong relationships with members and community organizations.

As a key driver of local engagement and growth, you’ll actively promote Hank, establish new partnerships, and bring people together to create vibrant social experiences. Your success will be measured by your ability to grow local partnerships, increase the number of active users, and drive attendance at Hank-hosted events.

Key Responsibilities:

• Represent Hank in your community with authenticity and energy.
  
• Identify and promote opportunities to host engaging local events.
  
• Facilitate in-person gatherings that foster connection among members.
  
• Build and maintain partnerships with local organizations and groups.
  
• Actively engage with community members to sign them up for Hank.
  
• Track and report on key metrics including partnership growth, event attendance, and user activity.

Event Sourcing & Management

• Ensure a steady flow of high-quality local events by researching and sourcing opportunities that align with Hank’s audience
• Write clear and engaging event descriptions, track details, and maintain a consistent posting schedule
• Maintain an organized tracker to ensure coverage and visibility for events across the market
  

In-Person Event Hosting

• Orchestrate and execute several weekly in-person engagements, including networking sessions, organized walks, and community gatherings, with the objective of cultivating member-led events.
• Serve as the local point of contact, creating a warm and welcoming environment for all attendees, driving users to come back to events.
• Capture member feedback and observations from each event to support continuous improvement.
  

Member Engagement & Communication

• Engage with members through event group chats and comment threads
• Send timely reminders and follow-ups for all posted events
• Encourage participation and foster connection among members both online and in person
  

Performance Review & Goal Tracking

• Meet weekly with Manager to review metrics, including:
• Event volume and attendance
• RSVP conversion and engagement
• Member acquisition and market growth trends
  
• Adjust event strategies based on market performance and member feedback
  

• Partnership Development
• Support outreach to local organizations (e.g., libraries, senior centers, community centers) to build partnerships that expand event offerings and community reach
• Represent Hank professionally in community interactions, always aligning with our mission and values
• What We’re Looking For:
• A passionate connector who thrives on building relationships.
• Comfortable speaking with diverse community stakeholders.
• Proactive, self-motivated, and enthusiastic about Hank’s mission.
• Strong organizational and communication skills.
• Deep familiarity with your local community and its networks.
  

Requirements

• Community-Oriented Experience:
  Demonstrated involvement in local community organizations, volunteer work, event planning, or similar grassroots outreach roles.
• 
  Strong Communication Skills:
  Comfortable initiating conversations, presenting ideas clearly, and building trust with diverse groups—from local residents to organizational partners.
• 
  Event Coordination:
  Experience planning, promoting, and hosting small to medium-scale events is a plus.
• 
  Sales or Outreach Background (Preferred):
  Experience in canvassing, community outreach, sales, or partnership development is valuable, especially in mission-driven or startup environments.
  

• Self-Starter Attitude:
  Ability to work independently and proactively manage priorities in a fast-paced, flexible environment.
  
• Cultural Competence:
  Familiarity with and se