Customer Identity & Access Management (CIAM) functional analyst

General Information

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Company Deloitte Business Unit Technology & Transformation Primary Location Zaventem Field of interest Technology Industry Focus Industry Agnostic Recruiter Govaerts, Julie - jugovaerts@deloitte.com

Description of the position

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Can’t wait to make an impact on the world? You’re not alone. Join us in driving progress in the working world and beyond.

Your journey with us

We are looking for a passionate Digital Identity strategist to join our Customer Identity team, helping clients solve their IAM-related challenges with a strategic, business-oriented mindset. As an experienced Customer Identity & Access Management (CIAM) functional analyst or ‘Strategist’, you help serve our clients, build our business, and guide our team members. Your main role is to help our clients in assessing and planning the digital identity journey for their customers or citizens.

As no other, you understand the client’s challenges that can be improved upon through digital identity. You can passionately explain the potential benefits, capture requirements, and translate them to solution teams. For example, you help clients by defining their vision, strategy, governance, and roadmap, based on known capabilities. You build trust and engage actively with key client stakeholders, both at operational and executive level, for example through design workshops, inspiring customer journey descriptions, matching vendor demos, or sharing good experiences from your other work and clients.

Let's talk about you

• You are passionate and enthusiastic about digital identity, its societal and corporate potential, and the essential role of identity in the wider cyber security landscape.
• You like solving problems, have an analytical mindset, can work autonomously, and can handle multiple projects and clients simultaneously.
• You are focused on achieving and exceeding client expectations, combined with excellent communication skills, both in presenting and writing
• You are entrepreneurial in nature, pro-active, and communicative.
• You are able to help clients in their identity transformation by translating complex business requirements into functional and/or technical requirements.
• You are able to help develop our identity offering and client portfolio by identifying new opportunities, building a network, and forming durable, trust-based client relationships.
• You are able to build a team around you and develop our talent, both through leading a project team and coaching other team members.
• You show an eagerness to keep learning new skills and building your knowledge
• Strong functional analysis skills r