POSITION SUMMARY:

This position supports the work of the YMCA of the Rockies, Estes Park Center, which operates a mission-based family and group conference and retreat center, serving more than 175,000 guests annually. The Janitorial Services Team Member is responsible for maintaining the cleanliness and sanitation of public spaces, restrooms, and meeting/event areas throughout the facility. This role ensures a welcoming environment by conducting thorough cleaning, responding to urgent sanitation needs, and assisting with general upkeep. While focused on janitorial duties, this position will also assist in event and meeting room set-ups as needed.

OUR MISSION AND CULTURE:

We firmly believe in our mission of putting Christian principles into practice through programs, staff, and facilities in an environment that builds a healthy spirit, mind, and body for all. We are committed to being welcoming to all people and to making a difference in the lives of our members, guests, and staff. We count on our staff to provide extraordinary mission-based experiences for our guests and each other.

ESSENTIAL FUNCTIONS:

• Perform routine and deep cleaning of public areas, restrooms, lobbies, stairwells, hallways, and meeting spaces
• Restock janitorial closets with necessary supplies and ensure all janitorial storage areas remain tidy and well-maintained
• Responds to carpet cleaning, biohazard clean up, public fixture repair and replacement, and water extraction needs that arise
• Exhibit superior guest service abilities through clear, professional and friendly interactions with all guests and staff
• Execute janitorial delivery orders
• Support conference set-up needs when requested, including assisting with moving tables, chairs, and equipment
• Possess stamina for strenuous work load with the ability to lift carpet cleaning machines, medium to large vacuums, chairs, tables, deliverables, and stage pieces
• Must be able to work a flexible schedule, days, evenings, nights, weekends, and holidays
• Ability to thrive in a work environment that is never the same day twice, be self-motivated, and take pride in a job well done
• Must be able to speak and write English

REQUIREMENTS/QUALIFICATIONS:

• Strong attention to detail and cleanliness
• Ability to work efficiently in a physically demanding role (lifting up to 60 lbs, bending, kneeling, standing for long periods)
• Willingness to learn cleaning and event set-up procedures and execute to high standards
• Possess excellent guest service and interpersonal skills
• Strong communication skills and ability to work independently or as part of a team.
• Ability to troubleshoot problems under pressure and in stressful situations
• Ability to prioritize work assignments and self-supervise on projects and daily work assignments when necessary
• Willingness to work rotating shifts sometimes early mornings or late nights, weekends, and holidays.
• Possess and maintain a valid driver's license and comply with YMCA driving record rules
• Provide office reception as needed, including radio dispatch and interdepartmental communication via phone, radio and email

GENERAL YMCA OF THE ROCKIES REQUIREMENTS:

• Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions
• Uphold the YMCA of the Rockies Mission, policies, and programs
• Possess excellent customer service skills; for example, friendly, personable, helpful, patient, and professional