Library Assistant- Hourly Substitute

Application Deadline: 19 June 2025

Department: Public Services

Employment Type: Part Time

Location: Old Town Library

Compensation: $21.75 - $27.18 / hour

Description

Working at Poudre Libraries is about being part of a dynamic organization that is transforming the community and having fun along the way. You’ll be instrumental in helping our library customers connect to the ideas, information, and resources that spark their curiosity and support lifelong learning. More than 1 million people come through our doors each year and tens of thousands more access important library services online and through our outreach efforts, making the Library District – and its staff – an indispensable public resource. Come check us out!
SELECTION PROCESS: All applicants must apply online and submit a cover letter and resume. 
Applicants will receive an email acknowledgment when the application has been successfully submitted.  Applicants who are selected for further testing or interviews will be contacted by someone on the hiring team to schedule. Please keep your contact information up-to-date. NO PHONE CALLS, PLEASE.
Post-offer background check and MVR check required.
JOB TITLE: Library Assistant
REPORTS TO: Librarian
DEPARTMENT: Public Services
LOCATION: Multiple Library Locations: Old Town Library or Council Tree Library
FLSA STATUS: Non-exempt
JOB CLASSIFICATION: Fluctuating part-time, Hourly
BENEFITS: Hourly Benefits Summary 
HIRING RANGE: $21.75 - $27.18  
JOB SUMMARY
The hourly Library Assistant provides a variety of services on an as needed and/or substitute basis. Varied duties may include covering vacant Classified Library Assistant shifts; delivering library programs and/or providing program support; actively assisting customers with discovery and use of library materials and resources; and providing readers’ advisory.  
ESSENTIAL DUTIES + RESPONSIBLITIES
Including the following:

• Create a welcoming environment for all customers, volunteers, and staff that fosters equity, diversity, and inclusion by seeking to understand, respect, and value individual differences.
• Demonstrates tactful and conscientious service to people of all ages, races, abilities, cultures, and genders.
• Provides proactive, courteous, efficient service to library customers. Greets and acknowledges customers and provides assistance as needed.
• Maintains reliable and consistent communication with library staff who request help.
• Assists customers with information seeking, navigation of collections and other information resources including digital resources.
• Provides customer assistance with computer use and digital technologies including tablets, printers, scanners and projectors. Provides assistance with digital file management including uploading and downloading files. 
• Provides readers’ advisory to all ages and types of readers. 
• Circulates the library floor regularly while performing other work duties in order to proactively assist customers.
• Maintains relevant and attractive displays of library materials.
• Helps to maintain safety, security and healthy environments in the library.  Responds to facility hazards and emergencies according to protocols.
• May assist with public programs under direction of supervisor. 
• Participates in training and continuing education as needed.
• Shelves library materials as needed. 
• Maintains tidiness in public spaces and within collections.
• May train for and provide services to all libraries.
• May perform PIC (Person in Charge) duties. 
• Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
KNOWLEDGE, SKILLS + ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Excellent communication skills; ability to communicate effectively and appropriately with a diverse population, co-workers, and supervisor.
• Excellent customer service and skills including approachability, listening, efficient and appropriate response, accuracy, and follow-up.
• Requires ability to resolve customer complaints and handle difficult and / or emergency situations involving custome