Strategy and Operations Manager, Customer Engineering Google Cloud

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 6 years of experience in Go-to-Market Strategy, Sales Operations, Strategy and Operations, Management Consulting, Finance, or Program Management.
• Experience working with executive-level clients or stakeholders.
  

Preferred qualifications:

• MBA or other relevant advanced degree.
  
• Experience with leading data-driven analyses using SQL, AI, and data visualization tools to deliver insights and recommendations.
• Experience planning, managing, and executing at the strategic and operational level, and influencing senior leaders with excellent investigative, reporting and presentation skills.
• Knowledge of cloud and AI technologies, products and market landscape.
• Ability to thrive and drive structure in an ambiguous, fast-paced, and fluid organizational environment.

About the job

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

The Google Cloud Sales Strategy and Operations team plays a key role acting as trusted advisors to the sales organization, partnering with cross-functional teams to plan, stratigize, and run the business in a transformational way.

In this role, you will help define, establish, and execute on key strategic priorities for the region through proactive data-driven insight generation and recommendation development. You will be responsible for collaborating with, planning, goal setting, territory design, expansion plans, and managing business activities. You will proactively explore, adopt, and integrate generative AI technologies to automate operational workflows, enhance reporting, and amplify team capabilities.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Assist in defining, landing, and executing key strategic priorities for the Customer Engineering (CE) and broader Sales organization.
• Work with cross-functional organizations within Google Cloud to drive alignment and collaboration on the execution and achievement of key business goals.
• Facilitate the annual and quarterly planning processes, including the development of business plans, operating models, resource allocation, market segmentation and area design. Enable goal setting, tracking and performance measurement of the business, and work on plans to address weaknesses and help drive processes to exceed goals consistently.
• Structure and execute operational and strategic initiatives by developing work plans, gathering and synthesizing relevant data, leading analyses, and developing and executing final recommendations.
• Leverage AI to drive efficiencies and expand capabilities for Strategy and Operations, Customer Engineering, and Cloud Go-to-Market (GTM) holistically.