Supply Chain Manager (Quality Systems, Technical Operations, Warehouse Functions)

Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Supply Chain Manager (Quality Systems, Technical Operations, Warehouse Functions)

What you will do

Let’s do this. Let’s change the world. In this vital role, you will be part of the Supply Chain team and report to the Senior Manager, Supply Chain over all Warehouse Operations. You will participate in multiple cross-functional initiatives for Amgen Ohio (AOH) leading to the warehouse quality process applying enterprise-wide programs. In addition, you will organize, drive, and/or support the identification and implementation of related Warehouse systems and processes.

The Manager, Warehouse Quality Systems will be the systems and process expert for Amgen’s Warehouse systems and sub-systems. As the expert you will develop and provide necessary education and training to all impacted departments. This role is also responsible for identifying, establishing, modeling, and monitoring key performance measures that will ensure the achievement of Best Practices across Amgen sites.

The Manager, Warehouse Quality Systems, will serve as a key quality representative on various cross-functional task forces and teams to ensure that consistent and well-integrated practices are developed throughout the organization. This role requires consistent and strong communication within Supply Chain and throughout all of Amgen and across all sites and may directly or indirectly supervise the activities of other staff members or outside consultants/contractors.

Responsibilities may include:

• Ensure compliance with GMP/GDP and EHSS requirements
• Own and/or provide input and support for quality systems records (deviations, change control records, CAPA, CAPA EV, SOP, etc.) or other records
• Acts as Risk Assessment Facilitator or owner
• Assess impact of new requirements, changes, processes, and distribution regulations to the department.
• Own and lead change controls for the warehouse
• Own deviation records for the Warehouse
• Participate in revision of controlled documents
• Act as warehouse representative in cross departmental projects
• Act as a point of contact for other departments (e.g. Production, Customer Service, QA, Planning)
• Track performance on specific KPIs- Participate in network meetings
• Act as delegate for the Senior Manager Supply Chain
• Measure and report on Key Supply Chain Key Performance measures and drive continuous improvement leveraging Amgen standard tools and methods
• Define problem statements, reports, and possible solutions, and present information to Warehouse management for follow-up and/or partner concerns.
• Develop solutions to departmental and cross-functional business problems through in-depth analysis, coordination, and negotiation with key decision makers.
• Manage sophisticated and ambiguous issues to identify critical factors to enable decision making.
• Respond effectively to crises and resolve conflicts arising from competing objectives, limited resources, or differing perspectives.
• Contribute to strategic decisions affecting operations.
• Perform root cause analysis and implement corrective actions related to associated deviations.
• Serve as a role model and mentor, designing opportunities for career development.
• Build cross-functional relationships to develop and garner support for shared programs.
• Influence a broad spectrum of partners toward achieving business goals.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Supply Chain professional we seek is a leader and a strong strategic problem solver with these qualifications.

Basic Qualifications:

Doctorate degree

OR

Master’s degree and