Senior Manager, Engineering (Reliability)

Do you love making complex systems work smoothly? Do your proudest moments come from seeing engineers accomplish big things and grow their careers? If so, read on!

At Expel, we want to make security as accessible as the internet, and build a great SaaS business along the way. To achieve this, we're building out a product reliability program with the mission of bringing enterprise-grade operational reliability to the Expel product.

We're looking for someone who loves to lead and inspire engineering teams to deliver clean, secure, and sustainable solutions. You’ll get to join a team that is doing great work and enjoys working with each other. 

Our engineering leaders value intelligent execution over heroics, innovation through rapid iteration, and being actively inclusive and supportive. We deliver consistently, and we use data to measure quality and drive us to always get better at what we do. If this sounds like the kind of team you'd like to join, we’d love to hear from you!

What Expel can do for you

• Drop you into the middle of a fast-growing cybersecurity-focused technology company with some of the most enthusiastic customers and engineers you’ve ever seen.

• Place you at the helm of a team of engineers who care deeply about quality, innovation, community, and technical excellence.

• Give you an opportunity to have a strategic impact on the business.

What you can do for Expel

• Guide the daily work of up to seven software engineers working on one or two teams.

• Collaborate with engineering stakeholders and your sister team, Delivery Experience, to align and contribute to the team strategy, set expectations on delivery, engage in healthy dialogue, and ship great software that achieves the team’s goals.

• Provide coaching and feedback to engineers. You’re passionate about understanding the people on your team and their career journeys, and you help get each person the right opportunities to advance.

• Enthusiastically participate in team activities, such as making popcorn for our Kubernetes documentary watch party, or sharing an exciting workflow improvement you discovered in our team's bi-weekly informal Show and Tell

What you should bring with you

• 7+ years technical professional experience as an engineer, technical lead, or manager.

• Engineering management or other leadership experience in an agile environment (of any methodology).

• Experience delivering cloud-based software.

• A track record of using data to understand processes and drive continuous improvement.

• Excellent active listening, negotiation, and robust dialogue skills across communication styles and levels and on remote/hybrid teams.

• Ability to empower and inspire a diverse set of engineers to a common goal and appreciate individuals for their unique contributions.

Our hiring process

We respect your time. You’ll hear from us by the end of the next business day after completing an interview.

We also have a goal that all Expletives have a great manager and have a voice in how their team is run and who runs it. It’s not the shortest process in the industry, but you’ll get to meet nearly everyone you’ll work with day-to-day and your Engineering leadership. New Expletives consistently say our interview process gave them an accurate picture of what it’s like to work here.

Here’s our 3-stage process for this position (5.5 hours total interviewing time):

• Chat with a recruiter (30 min)
• Video interview with hiring manager (Engineering Manager) (60 minutes)
• “Virtual onsite interview” (can be scheduled contiguous or broken up, 60 minutes each):
• Engineering leadership (VP Engineering and an Engineering Director)
• Team member interview #1 (your two direct reports)
• Sister team interview #2 (two members of your sister Core Platform team, Delivery Experience)
• Peer interview (two members of other engineering feature teams)

Additional notes

Pay range: $175,500 USD to $254,500 USD + bonus eligibility and equity.

We believe in paying transparently and equitably. Your salary will ultimately be based on factors such as your experience, skills, team equity, and market data. You’ll also be eligible for unlimited PTO (which we model and enco