Manager, Premium Seating | Full-Time | Enmarket Arena

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview

OVG is seeking a professional salesperson to join our growing corporate team. The Manager, Premium Seating, will be responsible for coordinating all premium seating sales and servicing for Enmarket Arena and the Savannah Ghost Pirates, one of the best run franchises in minor league sports. This person will oversee the sales of luxury suites, club and bunker seating. They will also manage the staff that will assist in both the premium seating servicing and suite rental sales process. 

 

This role pays an annual salary of $55,000-$65,000 and is commission eligible

 

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

 

This position will remain open until April 24, 2026.

Responsibilities

• Work with the VP of OVG Global Partnerships (South region) and the Director of Partnerships to develop a strategic plan to drive revenue for the venue.
• Provide top-level client service for premium-seat clients.
• Responsible for establishing new business relationships to achieve annual revenue goals.
• Conduct cold calls as a way of securing appointments to sell to new prospects among local and national companies.
• Assist in the creation and development of sales presentation materials.
• Plan for upcoming renewal cycles, gifts, and special events for PS clientele.
• Support and work closely with regional management and on-site local management.
• Leverage your passion and empathy to develop a long-term business relationship between the premium seating client and the venue.
• Communicate well across all areas of the company including legal, accounting, marketing, community relations and ticket operations.
• Training of event staff for Premium Seating functions as well as assist suite concierges/ box office staff as it relates to premium seating.
• Create Premium Packages as it relates to special events, and concerts.
• Responsible for reporting and tracking premium seating inventory and activity.
• Develop sales action plans and tracking inventory to ensure the department achieves budget goals, including new cash Premiums.
• Prospect, sell, cultivate, and maintain corporate clients for the venues in both new and renewal business.
• Assist with the creation of policies and procedures as needed.
• Facilitate the execution of all aspects of servicing for premium seating clientele.
• Participate in servicing premium customers through various means including direct contact, newsletters, networking gatherings, etc.
• Work and attend events, promotions, and OVG events.
• Work closely with the team ticket sales department to ensure common message is received to all ticketing clients (both STH and PS clients)
• Develop and implement marketing plan to sell inventory (if needed)
• Other duties as appropriate for a Manager

Qualifications

• 3-5+ years of sales experience with emphasis on team sports, or larger market premium seating sales.
• Proven track record of developing and managing highly strategic corporate relationships; Strong prospecting, analytical, presentation and communication skills.
• Proven success in establishing and meeting challenging sales objectives in a high profile, competitive marketplace.
• Comfortable managing tight deadlines and meeting aggressive sales goals and expectations.
• Strong professional relationship skills; Ability to establish and maintain long-term strategic relationships with corporate clients, direct reports and co-workers.
• Must be a skilled negotiator with the ability to effectively represent the standards and philosophy of the department.
• Strong time management and organizational skills.
• Experience with Salesforce/KORE (CRM) is preferred.
• Able to work non-traditional hours, in non-traditional settings.
• Must be highly self-motivated and adept at working both independently and as part of a team.
• Manage multiple projects simultaneously in a fast-paced environment.
• Ability to work nights, all events, weekends, events and holidays as required.

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