Affordable Multi-Site Business Manager
SailAbout the role
SAIL Property Management
SAIL is growing—and we’re looking for a driven, experienced, and mission-aligned Affordable Multi-Site Business Manager to lead the daily operations of multiple affordable housing communities. In this position, you will lead multi-sites with a staff of 1-2 others assisting in operational excellence. This is a high-impact role for someone who thrives on accountability, isn’t afraid of being busy, and is motivated to drive results while making a difference in residents’ lives.
You will lead on-site teams, ensure compliance with all affordable housing regulations, and oversee financial and operational performance across a small portfolio of properties.
At SAIL, we offer centralized support across marketing, compliance, accounting, and maintenance—allowing you to focus on what matters: leading people, solving problems, and delivering strong outcomes. We’re building something big, and this role is a critical part of our growth plan.
Key Responsibilities
Site & Team Leadership
- Direct day-to-day operations across assigned properties, ensuring all aspects of leasing, maintenance, resident service, and compliance meet company and regulatory standards.
- Hire, supervise, train, and mentor on-site staff. Create a culture of high performance, clear expectations, and accountability.
- Promote resident satisfaction through regular communication, timely service, and consistent follow-through.
Financial & Operational Oversight
- Achieve budgeted performance goals by analyzing financials, pushing rent potential, reducing delinquency, and controlling expenses.
- Regularly inspect properties to ensure cleanliness, curb appeal, and safety.
Compliance & Leasing
- Maintain full regulatory compliance with Fair Housing, ADA, FCRA, and all tax credit/affordable program requirements.
- Oversee application and lease enforcement processes including screening, approvals, renewals, inspections, and evictions.
- Ensure compliance with city and program-specific reporting. Monitor and manage affordable unit files and annual recertifications.
- Maintain accurate waiting lists and manage applicant flow per program guidelines.
Reporting & Communication
- Generate and review monthly variance and operational reports.
- Maintain strong relationships with owners, investors, and external stakeholders through regular updates and property tours.
- Utilize Yardi and other SAIL software to enter data, manage files, and track performance.
Preferred Skills
- Experience with Yardi or similar property management software.
- Proven ability to lead teams toward aggressive leasing and occupancy targets.
- Strong interpersonal skills with a passion for serving others and creating community.
- Project management skills and ability to balance long-term planning with day-to-day problem solving.
Why Join SAIL?
We’re a high-performance property management company with deep expertise in affordable housing—and big plans for the future. If you want to be part of a team that values relationships, integrity, personal growth, and delivering legendary service, this is the opportunity for you.
Apply now and help us lead the way in affordable housing done right.
Requirements
- Minimum 4 years of property management experience, preferably in affordable housing and tax credit (LIHTC) properties.
- Demonstrated leadership experience and ability to manage multiple sites and diverse on-site teams.
- Knowledge of federal/state affordable housing programs including Section 8, LIHTC, and HUD regulations.
- Strong understanding of Fair Housing laws and compliance standards.
- Excellent communication, organization, and customer service skills.
- Ability to interpret financials, solve problems creatively, and manage high priorities effectively.
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