Sr. Care Coordinator

Description

Job Summary

In this Senior Level position, human services experienced staff are responsible for the seamless integration of wrap around practices and managed-care methodologies to ensure that services implementation and care coordination are available to all new referred families to the Community Service Agency network. 

What You Will Be Doing to Make a Difference in the Lives of Families...

Wraparound Team Management

• Provide weekly individual supervision to Intensive Care Coordinators on staff; all supervision must be documented in files accessible for review by the MCE during the site review process or upon request
• Supervision notes must contain, at a minimum, information regarding frequency of supervision, format of supervision, supervisors’ credentials, and general content of supervision sessions
• Conduct comprehensive, home based assessment inclusive of CANS and other tools as determined necessary, which occurs in youth’s home or other location of family’s choice
• Develop risk management/safety plan in collaboration with the family and collaterals
• Maintain regular contact with the family, youth (where appropriate) and other relevant persons in the youth’s life
• Facilitate CPT meetings
• Maintain face to face contact with the youth and family, as determined by the youth, family, and members of the CPT
• Make necessary referrals and linkages to appropriate supports as identified in the CPT
• Identify and develop with the family natural supports
• Assist in system navigation
• Provide family education, advocacy, and support
• Identify and actively assist youth and family to obtain and monitor delivery of available resources including medical, educational, social, therapeutic, and other services
• Monitor, review and update the ICP to reflect the changing needs of the youth

Quality Management

• Meet productivity expectations
• Facilitate TOMS on staff
• Maintain policies and procedures for safety and well-being that are consistent with the standards of Bay State Community Services
• Maintain standards of confidentiality as defined by Bay State Community Services
• Participate in Area CQI initiatives and CSA Program self-assessment as defined by Bay State and Mass Health
• Participate in Performance Improvement Planning based on aggregate data to maximize utilization and efficient services while supporting family access and family inclusion in Care planning activities

Professional Growth and Development

• Participate in supervision for professional growth, one hour per week individual and one hour peer week group by a clinician licensed at an independent level
• Attend all mandated trainings offered by Bay State, Mass Health or TAC
• Participate and promote culturally relevant practice
• Engage in annual self-evaluation to establish goals for professional development 

Bay State Community Services (BSCS) recognized the hard work and dedication of our staff and has developed a comprehensive benefit package to support you and your family.

Benefits Begin On Your First Day of Employment

Important Health and Wellness Benefits 

Blue Cross and Blue Shield Health and Dental Insurance 

Eye-Med Vision Benefits 

Employer Paid Life and Long-Term Disability Insurance 

Medical Flexible Spending Account and Dependent Care Account

Employee Assistance Program 

Generous Paid Time Off

35 Days Paid Time Off (15 Vacation Days, 12 Holidays - including Juneteenth and 8 Sick Days)

Additional Benefits 

Retirement Plan 403(b) (employer match after the first year of employment)

Opportunities for Student Loan Forgiveness 

Mileage reimbursement (equivalent to Federal Level reimbursement of .585 cents)

Extensive Training Program

Monthly Agency Wide Trainings (includes CEU's for obtaining/retaining license - LMHC, LMFT, LADC, CARC, LCSW and LICSW)

Immediate Access to Comprehensive Online Self-Paced CEU Trainings

Opportunities for Certification in Evidence Based Practices 

Requirements

Qualifications/Credentials

• Master’s degree in Human Service Field with at least 3 years of experience in providing outpatient behavioral health services to youth and families
• Must hold and maintain valid independent MA state professional license (LMHC, LMFT, LICSW, etc.) 
• Experience with home based or wrap around models is preferred
• Supervisory experience preferred 
• Must have experience working