Principal Regulatory Manager

Company Overview

ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online.  The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.  ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.

ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand digital access and inclusion for all people. The company offers multiple pathways to identity verification – online self-serve, live video chat agents, and in person.  ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

ID.me has received numerous awards including Deloitte’s 2023 Technology Fast 500, Washington Business Journal’s Fastest Growing Companies, Entrepreneur Magazine’s 100 Brilliant Companies and Wall Street Journal’s Startup of the Year finalist.  In recent quarters, ID.me announced it raised $132 million in Series D funding, led by Viking Global Investors with participation from CapitalG, Morgan Stanley Counterpoint, FTV Capital, PSP Growth, Auctus Investment Group, Moonshots Capital, and Scout Ventures. ID.me’s most recent round brings the total investment in ID.me to over $275 million since its founding in 2010.

Role Overview

We are looking for a business-minded, results-driven senior regulatory professional with product, framework, and program development, and audit experience. The position will report into Privacy and Regulatory, which is a nimble department seeking someone who enjoys wearing multiple hats, proactively takes on new responsibilities and is excited by the challenge of developing  regulatory compliance programs and  providing advisory opinions at a dynamic, fast-growing identity company. The individual will be highly responsive and operate with a sense of urgency when required. You must constantly operate in a manner that demonstrates sound judgment, strong attention to detail, and persistence in following issues to conclusion.

Responsibilities

• Partner with a range of cross-functional teams, including legal, security, marketing, product, HR, business development, sales, finance, and operations, to identify and provide advice and guidance concerning regulatory matters impacting products, business and customers
• Develop mechanisms for evaluating compliance with regulatory obligations, and identify opportunities for leveraging common controls across regimes. 
• Work creatively and collaboratively with the product and business teams to provide business-oriented advice and support at every step of the product life cycle, from design and development to customer support, marketing and advertising activities, and to counsel the product and business teams on applicable laws and regulations relating to regulatory applicability and compliance 
• Develop and strengthen regulatory compliance programs, including identification of relevant frameworks and building out of additional compliance infrastructure for new regimes and jurisdictions,  practices, and procedures
• Assisting in advising on potential product use cases in industries or jurisdictions affected by regulation (e.g., healthcare, financial services, telecommunications, etc) 
• Engage with regulators and external partners by providing thought leadership and strategic direction on novel regulatory issues that impact ID.me
• Review proposed rulemakings, draft letters in response to proposed rulemakings and monitor evolving laws that may impact products and services, and assist with operationalizing and implementing compliant solutions.
• Draft and maintain consumer-facing policies, documents and related materials, including terms and conditions, product policies and disclosures, and implement related processes
• Support the development and maintenance of regulatory compliance resources, training, playbooks and materials
• Assist Legal and GRC team members in other projects as needed

Qualifications

• Minimum 6 years experience with a JD Degree or other applicable post graduate degree from an accredited school, or bachelor degree with equivalent experience
• Strong knowledge of regulatory compliance processes and program development, specifically in framework and contro