Product Owner | Health Insurance Carrier Data Exchange

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

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Get To Know The Opportunity:  

Data Exchange from Benefitfocus automates and accelerates health insurance enrollment and renewals through a rich portfolio of data integrations with third-parties. From the simple to the most complex file-based and API integrations, we help health plans reduce costs and better serve their customers through seamless data exchange to power eligibility, enrollment and billing transactions between insurance carriers, benefits administration platforms and other benefits partners.  We’re seeking a data integration rockstar with a passion for bringing that data to life through modern digital experiences to join the team.  

The Data Exchange Product Owner acts as the organizational business leader for the product and is responsible for product definition and execution of the business strategy through coordination of the agile scrum team. This includes managing the scrum team through feature level break down, user story definition and product backlog refinement.  The Product Owner leads cross functional teams including User Experience, Quality Assurance and Engineering across multiple technology products to ensure execution of a cohesive customer experience. The Product Owner's job also includes consultation and oversight with the Customer Success organization to drive alignment with product direction where necessary.  The Product Owner works closely with the Product Manager to ensure execution of strategic direction based on market opportunity and business needs. 

Contributions You Will Make:  

• The Product Owner is a leader for a high performing team. They often work on complex product and technology areas and collaboratively design and implement features of a large product and/or new product area.  They can outline and present compelling visionary and strategic recommendations. 

• Creates, owns and manages a backlog of user stories and the supporting information to enable a scrum(s) team to complete the development work and QA. Determines the priority of features and functionality based on collaboration with business partners. Collaborates with others to define the “how” for features and functionality with various stakeholders and constituents.  Ensures all the various components/features help achieve the goals for the broad vision of the product. 

• Technology knowledge: Leverages knowledge of Benefitfocus technology and technology in general (APIs, File Integrations, and End User Digital Experiences) to create more innovative solutions to deliver value to the market and stakeholders. Generates possible solution ideas to aligned with the platform strategy and business strategy. Recommends modifications to better align with the success metrics. Documents all of the use cases for what the team is building/will build and eliminates most of the 'gotchas' because of their foresight on potential issues and they mitigate them early.  

• Understands the audience that will most care about what you are building and works with product marketing and other partners to create communication materials that articulate why it is important to each audience and how the product improve/impact them.  

• Data, Feedback and Connection to Customers: Utilizes data they gather and from the product manager to support the roadmap and strategy and creates a talk track and 'story' to ensure team members connect with the What and the Why. Actively creates opportunities to get internal and external feedback through formal and informal feedback loops (Ideas Community, Customer interactions, Sales, etc.) to identify additional backlog items, enhan