Specialist/Sr. Specialist, Cross Licensing

Why Charlie Health?

We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter barriers—whether geographic, financial, or systemic—that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment.

At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, Charlie Health provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms.

Every member of our team shares a deep commitment to this mission. If you’re driven to make a meaningful impact, we invite you to join us in reshaping the future of mental healthcare.

About the Role

The Senior Clinician Licensing Specialist’s primary responsibility is to cross-license current and newly onboarded clinicians and MD’s (and other staff as needed) in multiple states. The Senior Clinician Licensing Specialist will report to the Senior Manager of Clinician Licensing on all matters relating to clinician licensing. The licensing specialist will keep records of all licensing activities and will meet  monthly, quarterly, and annual licensing goals.

The ideal candidate will have 2+ years of behavioral health clinician and MD licensing experience.

The Senior Clinician Licensing Specialist will work collaboratively with other members of the Clinician Licensing Team and other teams across the organization.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

Requirements

• Manage and track  state licensing applications and renewals for various mental healthcare providers including Counselors, Social Workers, Marriage and Family Therapists, Nurse Practitioners, Psychiatrists.
• Manage response to all state board communication for assigned states/professions, including any audits, change in scope or rules
• Create and maintain detailed documentation of state-specific requirements and processes
• Own full function needed for Cross-Licensing Department and act as mentor and coach to Licensing team members
• Leverage data to identify and implement process improvements 
• Research and maintain comprehensive knowledge of state-specific requirements and regulations for healthcare provider practice
• Provide “white glove” service to license all clinical and medical staff in multiple states as assigned
• Proactively communicate with state licensing boards on behalf of clinicians
• Prequalify clinicians to assess licensure eligibility in each state by reviewing clinician education, exams taken, supervision history, and work experience
• Complete any tasks on the clinician’s behalf that can be delegated or shared
• Arrange background checks and fingerprinting services as applicable
• Research multiple state licensing laws and provide education to other departments on licensing regulations and law as needed
• Research CEU requirements for renewals and proactively notify clinicians of requirements and deadlines
• Complete licensure renewals and apply for permits and registrations on behalf of clinicians as requested
• Provide education to other departments on licensing regulations and law as needed
• Proactively communicating with clinical and medical staff to secure necessary information to follow through with licensing tasks
• Ongoing communication with cross-department teams to ensure all teams are aware of any new licensing status
• Meet weekly, monthly, quarterly, and annual licensing goals
• Maintain accurate records of all licensing activities 
• Work collaboratively with other team member