Senior Technical Analyst

Job Family:

Software Development & Support

Travel Required:

Up to 10%

Clearance Required:

None

What You Will Do:

• Directly support the ERP technical environment on a day to day basis including performing and leading solution analysis, design, development, coding, testing, implementation, maintenance and documentation of the Financial systems.

• Performs and leads new development, system updates, modifications, and documents application and technical modifications in a multi-tier software environment.

• Performs code reviews and recommends improvements. Works specifically as a senior systems analyst for the Financials Enterprise Applications team and generally for other software system applications as assigned.

• Performs or assists with application administration tasks as required. Supports the application of required patches, maintenance releases, and applicable compliance requirements.

• Performs technical development with peers and assists with project requirements and system initiatives and status reporting.

• In the absence of the Financial Systems Manager, acts on their behalf as required. Interacts directly with internal customers to troubleshoot issues and seek resolution.

• Is available as needed for system issues that occur during normal duty hours and off duty hours during critical processing.

• Collaborates with team members, DBAs, System Administrators, Network and Cybersecurity staff and software vendors as appropriate to coordinate, plan, solve problems, etc.

• Maintains high skill level and expertise with assigned software tools. Exercises proven software development methods and practices to ensure quality delivery of products and services.

• Keeps Financials packaged software up to date, including completing retrofit for maintenance releases and all phases of technical updates.

• Keeps abreast of technological changes and innovations in the field.

• Help functional departments identify and solve their most critical data, reporting, and analytical challenges.

• Responsible for ensuring a quality and cost effective solution is provided. Provides World Class Customer Service with an emphasis on courtesy. Takes action to solve problems quickly.

• Alerts higher level supervisor, or proper point of contact for help when problems arise.

• Collaborate with functional analysts and business users to understand system requirements and translate them into technical specifications. Design, develop, and modify ERP package applications.

• Adhere to best practices and maintain upgrade path policies.

• Integrate ERP package applications with other systems, databases, and third-party applications using tools like Web Services and APIs.

• Identify performance bottlenecks, optimize code, and tune applications for enhanced efficiency and responsiveness.

• Analyze and resolve technical issues, defects, and bugs within the ERP package applications. Provide timely and effective solutions to ensure system stability.

• Conduct thorough code reviews to ensure code quality, consistency, and adherence to established standards.

• Create and maintain technical documentation, including design specifications, configuration guides, and process flow diagrams.

• Provide second and third level technical support for ERP package application interfaces and modules.

• Support third-party system interfaces.

What You Will Need:

• Bachelor's Degree, plus 8 years of experience OR 12 years of experience can be substituted for degree.

• Ability to obtain a National Security Clearance or a U.S. Federal Government Public Trust.

• Five years or more as a programmer or developer and experience using ERP package applications.

• Functional knowledge of Financials systems and accounting concepts with focus in Customer Contracts and Project Costing modules.

• Excellent troubleshooting and problem-solving abilities.

• Communicates clearly both orally and in writing.

• Must be willing to work Central Standard Time Hours.

What Would Be Nice To Have:

• Degree Accounting, Computer Science, Information Technology or a related field appropriate to the work of position.

• PeopleSoft, Oracle E-business or Oracle Fusion Experience.

• Preference will be given to candidates in Chicago or who are located within 50 miles of a Guidehouse office.

The annual salary range for this position is $152,400.00-$228,600.00. Compensation decisions depend on a wide range of factors, inc