Senior Associate, Business Development, Premium Access Events

Senior Associate, Business Development, Premium Access Events

Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued.  We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas – and are routinely recognized as one of the best companies to work for.

The Premium Benefits & Experiences team has a strong focus on building external relationships to expand our premium customer value proposition and deliver engaging customer experiences and access events to our cardholders. Our team is fast-paced and growing. 

Overall responsibilities:

The team is looking for an individual that can support multiple best-in-class cardholder events, assisting with the development and management of new and existing premium activations and partnerships. 

The ideal candidate for the Senior Associate, Business Development position will be responsible for facilitating the event planning process with superior customer service skills, a high level of professionalism, partner collaboration and willingness to handle planning and logistical details of a variety of events. This individual will possess strong event and project management skills, and be able to successfully plan, collaborate and oversee the execution of in-person events with a diverse set of partners both internal and external. 

These responsibilities may include, but not limited to:

• Collaborating as a strategic partner with line of business leadership, internal and external partners to develop, implement and execute events and goals

• Working with internal and external partners to create detailed project plans, proposals, recommendations and leveraging subject matter expertise to provide guidance on the overall event experience

• Managing pre-event components to include but not limited to partner management, budget management, marketing, ticketing set-up, servicing alignment, logistics, vendor management and attendee engagement (i.e. gifting, know before you go details etc.)

• Oversight of on-site management with venue, vendors, and support team

• Post event management to include reviewing invoices for accuracy, processing payments, conducting post-event surveys, recap presentations and debrief meetings

• Support Business Development and Partnership Management efforts with business leadership

The Successful Candidate Will Have:

• Strong project management, time management, multitasking and organizational skills

• Strong critical thinking and excellent problem solving skills with the ability to pivot in real time and provide clear recommendations in an ever-changing environment 

• Exceptional communication and presentation skills, both written and verbal 

• The ability to cultivate positive relationships and influence decision-making with executives, line of business leadership, internal clients, and external partners

• Demonstrated awareness of in-person event production best practices and trends. Familiarity with relevant local, national and global events (including but not limited to: art, fashion, concerts, sporting events, theater, etc.)

• Have a strong understanding of customer service and experience the demand of high net worth individuals, with a strong attention to detail

• Ability to manage competing priorities in fast-paced environment

• A collaborative mindset with the ability to work effectively as part of a team

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 3 years experience in event planning and event management or partnership activation and partnership management

• At least 3 years experience in Business Development

Preferred Qualifications:

• 3+ years experience in budgeting and negotiating contracts

• 5+ years of experience in event planning, corporate or third-party management preferred