Sr. Market Development Manager

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-Prosperity

Role and Responsibilities

Role & Responsibilities

You will be responsible for maximizing SEA's market position, product penetration and profitability in an assigned market. You will be accountable for realizing the full potential of a field sales team in the assigned area.  Your success will be determined by your ability to increase sales, brand awareness and driving favorable retail excellence through positive consumer experiences.  Your problem resolutions skills and ability to drive logical analysis will be utilized in this role to drive excellent performance.

Minimum Qualifications

• Responsible for meeting and exceeding all sales and operational KPIs
• Gathers and communicates market intelligence and insights to corporate partners.
• Analyzes reports and identifies opportunities to increase revenue and market share within assigned market.
• Leverages relationships with retail sales associates and store managers to ensure best in class merchandising at retail.
• Facilitates one-on-one and group training sessions with retail sales associates and managers on Samsung products and services.
• Schedules and conducts in-store consumer engagement events 
• Trains Samsung Experience Consultants on Samsung sales framework and validates execution.
• Models expected execution of Samsung sales framework by selling directly to consumers.
• Executes national go-to-market strategy for product launches.

Skills and Qualifications

Skills and Attributes

Customer Focus:

• Gains insight into customers’ needs and in turn builds and delivers solutions that meet and exceed customer expectations.  Establishes and maintains effective customer relationships: Always putting the customer first

Business Insights:

• Keeps up with current and possible future policies, practices, and trends within the organization, with  the competition, and in the marketplace

Presentation Skills:

• Effectively facilitates presentations in a variety of formal settings: one-on-one, small and large groups, with internal and external audiences.  Commands attention and can manage group process during the presentation.

Time Management:

• Attends to a broad range of activities while concentrating efforts on the more important priorities.  Uses time effectively and efficiently. 

Business Acumen:

• Understands the meaning and implications of Key Performance Indicators: Uses business analysis to generate, evaluate, and act on strategic options and opportunities.  Integrates quantitative and qualitative information to draw accurate conclusions

Creative Intelligence

Responsibilities:

• Provides feedback and recommendations on potential adjustments to sales strategies, tactics, and resources in response to sales trends and competitor activities.
• Maintains expert level knowledge of the mobile industry, including competitor’s products and market trends and leverages this knowledge to develop new and innovative ways to promote Samsung products and services.
• Adapts training content and methods for a variety of internal and external audiences.

Skills and Attributes:

Business Insights:

• Keeps up with current and possible future policies, practices, and trends within the organization, with the competition, and in the marketplace

Situational Adaptability:

• Adapts personal, interpersonal, and leadership behavior with the understanding that different situations may call for different approaches.  Picks up on situational cues and adjust in the moment: Observes situational and group dynamics and select best-fit approach

Plans and Aligns:

• Breaks down objectives into appropriate initiatives and actions and stages activities with relevant m