SUPPORT PAYMENTS OFFICER - EWA, OAHU

Posting number: 24-0262

Department: Attorney General

Job classification: SUPPORT PAYMENTS OFFICER (SR-15)

Posting type: Open

Categories: Legal, Investigative, Child Support, Customer Service

Summary

Recruitment Number 24-0262

The current vacancies are with the Department of the Attorney General.

Salary: $4,221 to $5,338 per month (SR-15, Step C to I)

Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

This continuous recruitment may be closed at any time.  The notice of the last day to file applications will be posted on the State of Hawaii's Civil Service Job Opportunities Listing page of our website.

Examples of duties

The Support Payments Officer conduct interviews to determine fair support payments relating to matrimonial, paternal and other family court actions; prepares and submits reports of findings and recommendations; follows up on delinquent support payments; and perform other related duties as assigned.

Qualifications

To qualify, you must meet all of the following requirements:

Legal Authorization to Work Requirement:

The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

General Experience: Three (3) years of progressively responsible work experience which included conducting interviews to collect and obtain pertinent factual and financial information; and reviewing financial records and related information using credit and collection methods and procedures to evaluate and determine an individual's ability to pay. Such experience must have demonstrated the ability to communicate and deal effectively with others and read, comprehend and apply written and oral directions.

Examples of Qualifying Experience are:
1. Analyzing financial statements in the course of evaluating loan applications where such work required the application of credit principles and loan procedures.
2. Collecting delinquent loans or debts where such work demonstrated knowledge and application of collection methods and procedures.
3. Investigating the reason for business or commercial loan defaults, or examining the financial conditions of business establishments where such work demonstrated the ability to obtain and evaluate pertinent financial information.
4. Collecting delinquent taxes, canvassing for unreported taxes due, and securing delinquent returns where such work demonstrated the application of credit and collection principles and examination of financial records.
5. Work as a loan counselor in a credit or loan office examining financial statements, and determining a client's ability to pay.

Substitutions Allowed: Relevant substitutions as described in the Minimum Qualification Requirements, will apply.

NOTE: The State Recruiting Office (Department of Human Resources Development - HRD) may request official program or course descriptions to verify course focus and content.

The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Requirements in their entirety, please CLICK HERE.
 

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Supplemental information

The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-1111 for assistance.

PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM
The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.  To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer.  For more information, please click: